Ghana - Telecoms, Mobile and Broadband - Statistics and Analyses

Ghana - Telecoms, Mobile and Broadband - Statistics and Analyses

  • May 2020 •
  • 153 pages •
  • Report ID: 5365473 •
  • Format: PDF
Ghana’s telecom market has benefited from the privatisation of the incumbent telco Ghana Telecom and its rebranding as Vodafone Ghana.

The company is the principal fixed-line provider and also the third largest player in the mobile services sector, after MTN and the recently merged AirtelTigo. It remains a key investor in telecom infrastructure, supported by various government-funded schemes to extend the reach of telecom services nationally. Recent upgrades have included an extension to the Eastern Corridor as well as a new cable connected to Burkina Faso operated by Vodafone Wholesale.
The launch of LTE services by Vodafone Ghana in March 2019 and the extension of LTE-A services by MTN Ghana, have greatly improved the quality of mobile data services for end-users. This has been reflected in a number of areas, including the strong m-commerce and m-banking sectors. The vibrant mobile market has retained steady subscriber growth.
Ghana has a highly competitive internet market, and though there is a large number of licensed ISPs most subscribers are customers of only a few operators. In common with other markets in the region, the vast majority of internet accesses are via mobile networks.

The analyst notes that the outbreak of the Coronavirus in 2020 is having a significant impact on production and supply chains globally. During the coming year the telecoms sector to various degrees is likely to experience a downturn in mobile device production, while it may also be difficult for network operators to manage workflows when maintaining and upgrading existing infrastructure. Overall progress towards 5G may be postponed or slowed down in some countries.
On the consumer side, spending on telecoms services and devices is under pressure from the financial effect of large-scale job losses and the consequent restriction on disposable incomes. However, the crucial nature of telecom services, both for general communication as well as a tool for home-working, will offset such pressures. In many markets the net effect should be a steady though reduced increased in subscriber growth.
Although it is challenging to predict and interpret the long-term impacts of the crisis as it develops, these have been acknowledged in the industry forecasts contained in this report.
The report also covers the responses of the telecom operators as well as government agencies and regulators as they react to the crisis to ensure that citizens can continue to make optimum use of telecom services. This can be reflected in subsidy schemes and the promotion of tele-health and tele-education, among other solutions.

Key developments:
Regulator allocates additional spectrum to Vodafone Ghana and MTN Ghana to address increase in data traffic;
Vodacom South Africa assumes management of Vodafone Ghana;
Eastern Corridor project completed;
MTN Ghana lists on the Ghanaian stock exchange;
Government to set up an additional 600 towers to provide basic mobile services;
M-money interoperability launched;
Report update includes the regulator’s market data to January 2020, statistical bulletin for Q3 2019, telcos’ operating data to Q4 2019, Telecom Maturity Index charts and analyses, assessment of the global impact of COVID-19 on the telecoms sector, recent market developments.

Companies mentioned in this report:
Vodafone Ghana (Ghana Telecom, OneTouch), Capital Telecom, Globacom, MainOne, VoltaCom, Phase3 Telecom, Suburban Telecom, AirtelTigo (Tigo Ghana, Airtel Ghana), MTN Ghana, Expresso Telecom (Sudatel, Kasapa), Globacom (Glo Mobile), Thuraya, Network Computer Systems (NCS), InternetGhana, Africa Online, Busy Internet, Linkserve, IDN, Infinite Stream Ghana, Electricity Corporation of Ghana (ECG), Cactel Communications, O3b Networks, Internet Solutions.
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