Field Service Management Software Procurement in the US This report is intended to assist buyers of field service management (FSM) software. FSM software assists in the management of field services by facilitating employee scheduling, tracking the progress of assignments, checking service history, arranging billing and reporting and tracking inventory used for service work. Key buyers of FSM software include cable TV providers, appliance repair service providers, telecommunications companies and industrial equipment repair service providers. Key supplier types include multiline software companies and specialists that derive most of their revenue from FSM software sales. This report excludes FSM services.
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