Integration of Artificial Intelligence (AI) with analytics tools drive the citizen services AI market The global citizen services AI market size is expected to grow from USD 1.5 billion in 2019 to USD 9.7 billion by 2024, at a Compound Annual Growth Rate (CAGR) of 46.3% during the forecast period. Increased automation and agility, the need for IT modernization in government departments, automation of manual processes to ease pressure and enhance citizen experience, and increased cost savings are the major growth factors for the citizen services AI market. However, citizen data being prone to cyber-attacks and lack of awareness among government agencies about new technologies may restrain the growth of the citizen services AI market.
Machine Learning (ML) helps government agencies to gain insights from large sets of citizen data ML is an AI application that automates and improves the learning process of systems based on program/algorithm that can access data and use it to train itself with no human intervention.ML allows government agencies to deliver advanced, cost-effective, and better citizen services.
The common applications of ML include advertising, computational finance, predictive maintenance in manufacturing, fraud detection, email spam filtering, text processing, network security threat detection, search recommendations, and video analysis.
Healthcare application segment to grow at the highest rate during the forecast period Government agencies are keen on leveraging the use of AI for healthcare to control and diagnose diseases, and assist impaired citizens.Government organizations can also use AI to offer high quality healthcare services, and train doctors and nurses in complex procedures.
Several companies offer a range of solutions including automation of medical diagnosis and medical tests, detection and screening of diseases, monitoring equipment, and predictive healthcare diagnosis and disease prevention. All these initiatives are expected to benefit the citizens and improve the experience for healthcare services.
Asia Pacific (APAC) to grow at the highest rate during the forecast period APAC is expected to offer significant growth opportunities for citizen services AI vendors during the forecast period.Rapid advancements in emerging technologies, IT infrastructure services, and the Internet of Things (IoT) have led many organizations to adopt citizen services AI services.
Governments, especially those in emerging economies, are undertaking massive technology transformation programs (in digital citizen identity, banking, transportation and social welfare) to increase the penetration of public initiatives across multiple bodies. In the process of determining and verifying the market size for several segments and subsegments gathered through secondary research, extensive primary interviews were conducted with the key people.
The breakup of the profiles of the primary participants as follows: • By Company Type: Tier I: 20%, Tier II: 55%, and Tier III: 25% • By Designation: C-Level: 50%, D-Level: 25%, and Others: 25% • By Region: North America: 60%, Europe: 20%, APAC: 10%, Latin America: 5%, Middle East & Africa: 5%
The report profiles the following key vendors: 1. AWS (US) 2. Microsoft (US) 3. Accenture (US) 4. Alibaba (China) 5. IBM (US) 6. NVIDIA (US) 7. Intel (US) 8. Tencent (China) 9. Pegasystems (US) 10. Baidu (China) 11. ADDO AI (Singapore)
Research Coverage The report segments the global citizen services AI market by application which has been further segmented into traffic and transportation management, healthcare, public safety, utilities, general services.The technology segment covers ML, Natural Language Processing (NLP), image processing, and face recognition.
The report also provides market details in 5 major regions: North America, Europe, APAC, Middle East and Africa (MEA), and Latin America.
Key Benefits of Buying the Report The report will help the market leaders/new entrants in the citizen services AI market with information on the closest approximations of the revenue numbers for the overall citizen services AI market and the subsegments.The report will help stakeholders understand the competitive landscape and gain more insights to better position their businesses and to plan suitable go-to-market strategies.
The report also helps stakeholders understand the pulse of the market and provides them with information on key market drivers, restraints, challenges, and opportunities.
Our reports have been used by over 10K customers, including:
As part of the analyst’s ongoing research on Cybersecurity, we conducted a deep-dive into the Global DDoS Mitigation market.Distributed Denial of Service (DDoS), among the most common hacker attacks, overwhelms network hosts with invalid requests from ’distributed’ sources, leading to legitimate requests being lost or ignored in the ensuing...
This research service provides the data collected through an online survey of 804 IT and telecom decision makers across customer size segments, industries, and world regions. The survey was conducted in November and December 2020 and the following respondents qualified. • IT/telecom decision makers in organizations with more than 10 employees •...
This IDC study reviews shares for the enterprise applications market, which continued to grow in 2020, despite the pandemic. As organizations globally recognize they must become digital quickly, their transformation strategies are helping accelerate the pace of change in the enterprise applications market, largely thanks to the 3rd Platform...
In this rapidly changing work environment, upskilling allows organizations to close the talent gap and fill new and open positions while maintaining their current workforce, creating an environment of continuous learning and development.Reskilling has a longer-term impact, preparing the workforce for jobs that do not exist today. On...
This IDC study provides a forecast for worldwide Ethernet switch market for 2020-2025. In IDC's Five Key Trends Driving the Enterprise Networking Market in 2021 (IDC #US47488821, March 2021), IDC explored a number of emerging trends materially impacting the Ethernet switch market. Among those trends are a new normal emerging in enterprise...
The global Artificial Intelligence (AI) in the IoT market is expected to grow at a CAGR of 27.3% during the forecast period (2021-2026). The need to efficiently process huge volumes of real-time data being generated from IoT devices, the growing demand for performance management appliances, and the need to reduce downtime and maintenance...
SEB - Enterprise Tech Ecosystem Series Summary Skandinaviska Enskilda Banken (SEB) provides corporate and institutional banking as well as retail and SME banking.Corporate and institutional banking offers life insurance, pensions, shipping and real estate financing, research and strategy, transaction...
This IDC PeerScape examines automation practices to drive differentiated supply chain planning performance."Automation, whether the use of advanced analytics, artificial intelligence, or sensors, is a critical element of the best-in-class supply chain and central to the digital transformation journey," says Simon Ellis, program vice president,...
The Global Procurement as a Service Market size is expected to reach $10.3 billion by 2027, rising at a market growth of 7.9% CAGR during the forecast period. Procurement as a service refers to a third-party procurement that ideally blends expertise, employee, and technology with an aim to manage the procurement requirement of a company. Additionally,...
Passenger Transport Revenue
You can change your Cookie Settings at any time but parts of our site will not function correctly without them.