This IDC Perspective outlines the challenges of supporting the massive shift of enterprise workforces to work-from-home environments during widespread COVID-19 quarantine and stay-at-home orders. The document provides IT decision makers with an overview of the top challenges in supporting PC and mobile device provisioning, management, and ongoing support and the role of unified endpoint management (UEM) and modern endpoint management architectures in this new paradigm."When every employee is instantly a remote worker, the provisioning, management, and security of computing devices used in work-from-home environments becomes complicated," says Phil Hochmuth, program vice president, Enterprise Mobility and Client Endpoint Management, IDC. "Modern device management frameworks can help IT teams manage and secure both corporate- and employee-owned endpoints, allowing for greater productivity and security in these new remote workspace environments."
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