Mexico B2C E-Commerce and Payment Market 2020 & COVID-19’s Impact

Mexico B2C E-Commerce and Payment Market 2020 & COVID-19’s Impact

  • July 2020 •
  • 50 pages •
  • Report ID: 5934504 •
  • Format: PDF
Effects of COVID-19 on online retail sales in Mexico

The coronavirus pandemic in Mexico has slowed general retail spending, boosted online shopping

The initial spread of COVID-19 in Mexico in March pushed government officials to close restaurants and cancel public gatherings, with the attendant effect of confining residents to their homes.

The result has been a surge in online shopping while in-store spending has stalled, speeding up the trend to digital commerce seen in recent years. However, the report cites surveys suggesting that online spending may slow in the second half of 2020.

Supermarket items and entertainment see online demand increase in Mexico during health crisis

Services and products both experienced increased online purchases in Mexico during the March – May coronavirus pandemic. Game purchases and entertainment streaming plus food delivery, banking and bill payment are among the services seeing huge increases in electronic transactions as detailed in the report. Physical products such as food, cleaning items and clothing also were increasingly in demand through online merchants.

Website visits to online merchants rise because of the pandemic

The increase in online shopping has lifted the sales volume of many E-Commerce merchants. One Mexican store more than doubled visits to its websites, as detailed in the report. However, Argentina-based Mercado Libre and USA’s Amazon remain in the first and second rank of online merchants in Mexico by website visit count. The report also reveals that debit and credit card was the most used payment method for online goods and services, both before and during the pandemic.

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