5G Operational Readiness: BearingPoint//Beyond Digital Business Platform

5G Operational Readiness: BearingPoint//Beyond Digital Business Platform

  • August 2020 •
  • 5 pages •
  • Report ID: 5949916 •
  • Format: PDF
This IDC Market Note offers IDC's perspective on BearingPoint//Beyond's Infonova Digital Business Platform and how it enables communications service providers (SPs) to offer complex digital services. The platform addresses several key business and operations management functions pertaining to customer experience management via the ordering processes, partner enablement, service provisioning, and both the customer-facing and partner-facing monetization functions associated with complex B2B2x business solutions and simple B2C consumer network connectivity services."The 5G customer experience goes far beyond consumer-focused speeds and feeds to include capabilities to address business problems involving multiple suppliers working collectively to address business opportunities. Implemented examples can be found in several industry verticals but what is available now is a small drop in the sea of opportunity that lies ahead for those organizations that can visualize the endless potential of interactive partner-based solutions. A critical piece to the success of such strategies involves an ecosystem orchestration platform such as the Infonova Digital Business Platform," says Karl Whitelock, research vice president, Communications Service Provider Operations and Monetization.