Credit Andorra’s Implementation of Salesforce’s Cloud Platform - Use Case Study
Summary This report explores Credit Andorra’s deployment of Salesforce’s cloud platform to minimize the complexity resulting from different business lines and make the company more prepared to meet customer needs. The report identifies the main challenges Credit Andorra faced with earlier methods, highlights the use of a cloud solution to address these challenges, and outlines the key benefits being achieved.
Financial services institutions have been using cloud technology platforms to build a scalable and agile infrastructure, create dynamic business operating models that support emerging technological advances within the organization, provide a unified platform for multiple business divisions, optimize internal operational procedures, enhance information security, understand and analyze their customers’ behaviors, leverage the insights to predict their future needs, and build customized solutions for better sales opportunities.One such example is Credit Andorra’s implementation of Salesforce Financial Services Cloud platform to integrate its banking core, Avaloq, with the help of IT consulting services provider VASS.
Credit Andorra’s objective is to integrate its banking and insurance operations, enhance its overall CRM management procedures, streamline internal workflows, and deliver the highest quality personalized services to its customers.
Scope - Credit Andorra deployed and integrated Salesforce Financial Services Cloud in order to facilitate real-time integration with its Avaloq banking core.
- The company also deployed Salesforce Lightning to facilitate quicker application building and enhance its sales productivity.
- Credit Andorra chose VASS to lead the project.
Reasons to Buy - Gain insight into Credit Andorra’s implementation of Salesforce’s cloud platform.
- Learn about the major challenges faced by Credit Andorra pre-implementation.
- Gain insight into the solution deployment and the key benefits achieved by Credit Andorra as a result.
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