This IDC Perspective looks at the key trends and vendors in Europe driving workplace transformation and the Future of Work through UC&C tools. Collaboration that facilitates Future of Work best practices is no longer linked to the use of individual tools, but the combination of tools to drive different types of work scenarios. Such solutions need to be consolidated and must connect to tools to help drive productivity and employee experience. In other words, the trend is toward creating a digital workspace that combines everything a worker needs, provides flexibility, and drives long-term business goals."Collaborative applications will play a crucial role in the future as enterprises focus on digital transformation, with workplace transformation being the number 1 priority. As work models shift to a hybrid arrangement and the distributed workforce becomes more prevalent, collaboration technologies will connect employees and play a vital role in determining the speed with which enterprises drive innovation and go to market. The onus is on vendors to develop the right capabilities by extending and integrating with other features that can underpin the emerging work patterns and long-term business goals while providing the best user experience," said Oru Mohiuddin, research manager, IDC European Unified Communications and Collaboration.
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This report details an IDC interview with Mrs. G?ls?n Akhisaroglu, the global IT director of Hayat Holding. She shared her valuable experience with developing and deploying an AI-powered predictive quality solution in a paper-production environment."Asset-heavy organizations that are undertaking digital transformation initiatives must have...
This IDC Market Share looks at the European unified communications and collaboration market"UC&C technology will play a crucial role in the future as enterprise focus on digital transformation, with workplace transformation being the number 1 priority. As work models shift to a hybrid arrangement and a distributed workforce become more...
This IDC PeerScape describes practices that help CIOs improve their approaches to more traditional IT digital transformation governance while adopting new practices to improve its effectiveness."The need for speed coupled with the assumption that only senior business leaders know enough about the business to shape digital transformation can...
This IDC Perspective addresses the challenge of inflexible work environments in organizations and their detriment to productivity, worker creativity, and ultimately business value. This study defines intelligent digital workspaces as a framework for enterprises to deliver a diverse set of hardware and software resources to workers, which enables...
This IDC Perspective reviews the challenges that organizations face as they transition to the new work experience and presents a framework for addressing those challenges. As organizations accelerate and expand digital transformation (DX) initiatives, traditional work models aren't nimble enough and adaptive nor scalable. Human workers are...
Facility management (FM) is gaining traction in the GCC, as more end users have begun to appreciate the impact FM has on the bottom line; energy management is now being incorporated into FM Contracts.Besides, the use of sophisticated assets means that they will require higher quality and standards of asset management. With mega events,...
The Indonesia banking industry continues to progress digital transformation by adopting 3rd Platform technologies as well as cognitive, Internet of Things (IoT), and digital core banking. This IDC research identifies the top 5 technology trends in the industry from 2020 until 2022. The report also unveils the IT spending estimate for each...
This IDC Perspective covers the definition of the feature store, its value to businesses, and associated challenges. While early in the life cycle, this capability will support the growth and adoption of ML technology and enable companies to realize strategic business benefits. This document provides an overview of some of the leading feature...
Businesses embrace digital transformation initiatives, resulting in a dynamic network environment. Therefore, it is crucial to identify security vulnerabilities in real-time.
Existing security technologies provide only a snapshot of security risks in the network, thereby providing ineffective risk reduction.Manual security testing...
This IDC Perspective analyzes how apparel, footwear, and homeware retailer N Brown Group PLC upgraded its legacy retail commerce platform by leveraging a strategic partnership with IT services and consulting firm TCS. The program, which gradually transformed the retailer's IT infrastructure through cloud, microservices, API, and DevOps integration,...
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