Moving Beyond Business Continuity: Establishing Operational Resiliency in the Wake of COVID-19

Moving Beyond Business Continuity: Establishing Operational Resiliency in the Wake of COVID-19

  • March 2021 •
  • 7 pages •
  • Report ID: 6038096 •
  • Format: PDF
This IDC Perspective focuses on the concept of operational resilience in financial services. The document touches on the benefits of taking a business services approach to resiliency planning. The business services approach risk and continuity planning includes a couple of key paradigm shifts that will help uncover vulnerabilities in systems and processes."Concentrating efforts on a few important business services will enable a financial services organization to deliver key business services that are vital to its customers and the financial system when the next severe disruption occurs." -- Steven D'Alfonso, research director, IDC Financial Insights