Operator business services: India forecast 2020–2025

Operator business services: India forecast 2020–2025

  • July 2021 •
  • 13 pages •
  • Report ID: 6102847 •
  • Format: PDF
"Operators should enhance their business portfolios to benefit from the rapidly growing demand for data and IT services in India."

This report provides an outlook on the telecoms and ICT services market in India for micro, small, medium-sized and large enterprises. It contains forecasts for fixed and mobile voice and data network services, as well as ICT services such as security, co-location and hosting, unified communications and cloud services.

This report provides:

  • forecasts for operator services to micro, small, medium-sized and large enterprises
  • quantification of revenue, the number of connections or users and ARPU for each service and each business size segment (micro, small, medium and large)
  • an estimate of the total market for ICT services addressable by operators and the likely share achievable by them for seven service categories
  • demographic data on the number of employees, businesses and sites within each business size segment (note that we include entities in the government and public sectors).

Geographical coverage
India

Business sizes

  • Micro (0–9 employees)
  • Small (10–49 employees)
  • Medium-sized (50–249 employees)
  • Large (250+ employees)

Services
Mobile

  • Voice
  • Messaging
  • Handset data
  • Mobile broadband
  • IoT connectivity
Fixed

  • Narrowband voice
  • VoBB
  • ADSL/SDSL, vDSL, FTTP/B, cable, FWA, other fixed broadband
  • Dedicated connections: below 100Mbit/s, 100Mbit/s and up to 1Gbit/s and at least 1Gbit/s
ICT

  • Unified communications (UC) and hosted voice
  • Security
  • Co-location and hosting
  • Software-as-a-service (SaaS)
  • Infrastructure-as-a-service and platform-as-a-service (IaaS/PaaS)
  • Enterprise mobility
  • Desktop management