•Executive Summary
oMarket Overview
•Market Landscape
oMarket ecosystem
oValue chain analysis
•Market Sizing
oMarket definition
oMarket segment analysis
oMarket size 2019
oMarket outlook: Forecast for 2019 – 2024
•Five Forces Analysis
oFive forces summary
oBargaining power of buyers
oBargaining power of suppliers
oThreat of new entrants
oThreat of substitutes
oThreat of rivalry
oMarket condition
•Market Segmentation by Application
oMarket segments
oComparison by Application
oConsumer-driven application - Market size and forecast 2019-2024
oEnterprise-driven application - Market size and forecast 2019-2024
oMarket opportunity by Application
•Market Segmentation by End-user
oMarket segments
oComparison by End-user
oHealthcare - Market size and forecast 2019-2024
oEntertainment - Market size and forecast 2019-2024
oRetail - Market size and forecast 2019-2024
oEducation - Market size and forecast 2019-2024
oOthers - Market size and forecast 2019-2024
oMarket opportunity by End-user
•Market Segmentation by Need
oMarket segments
oComparison by Need
oUser engagement - Market size and forecast 2019-2024
oBrand loyalty - Market size and forecast 2019-2024
oBrand awareness - Market size and forecast 2019-2024
oTraining - Market size and forecast 2019-2024
oMotivation - Market size and forecast 2019-2024
oMarket opportunity by Need
•Customer landscape
•Geographic Landscape
oGeographic segmentation
oGeographic comparison
oNorth America - Market size and forecast 2019-2024
oEurope - Market size and forecast 2019-2024
oAPAC - Market size and forecast 2019-2024
oSouth America - Market size and forecast 2019-2024
oMEA - Market size and forecast 2019-2024
oKey leading countries
oMarket opportunity by geography
oMarket drivers
oMarket challenges
oMarket trends
•Vendor Landscape
oVendor landscape
oLandscape disruption
•Vendor Analysis
oVendors covered
oMarket positioning of vendors
oAllen Interactions Inc.
oAmbition
oBI WORLDWIDE
oCognizant Technology Solutions Corp.
oGP Strategies Corp.
oHoopla Software Inc.
oIntertek Group Plc
oMicrosoft Corp.
oMPS Interactive Systems Ltd.
oSAP SE
•Appendix
oScope of the report
oCurrency conversion rates for US$
oResearch methodology
oList of abbreviations

Exhibit
•1: Key Finding 1
•2: Key Finding 2
•3: Key Finding 3
•4: Key Finding 5
•5: Key Finding 6
•6: Key Finding 7
•7: Key Finding 8
•8: Key Finding 9
•9: Key Finding 10
•10: Parent market
•11: Market characteristics
•12: Offerings of vendors included in the market definition
•13: Market segments
•14: Global - Market size and forecast 2019 - 2024 ($ million)
•15: Global market: Year-over-year growth 2019 - 2024 (%)
•16: Five forces analysis 2019 & 2024
•17: Bargaining power of buyers
•18: Bargaining power of suppliers
•19: Threat of new entrants
•20: Threat of substitutes
•21: Threat of rivalry
•22: Market condition - Five forces 2019
•23: Application - Market share 2019-2024 (%)
•24: Comparison by Application
•25: Consumer-driven application - Market size and forecast 2019-2024 ($ million)
•26: Consumer-driven application - Year-over-year growth 2019-2024 (%)
•27: Enterprise-driven application - Market size and forecast 2019-2024 ($ million)
•28: Enterprise-driven application - Year-over-year growth 2019-2024 (%)
•29: Market opportunity by Application
•30: End user - Market share 2019-2024 (%)
•31: Comparison by End user
•32: Healthcare - Market size and forecast 2019-2024 ($ million)
•33: Healthcare - Year-over-year growth 2019-2024 (%)
•34: Entertainment - Market size and forecast 2019-2024 ($ million)
•35: Entertainment - Year-over-year growth 2019-2024 (%)
•36: Retail - Market size and forecast 2019-2024 ($ million)
•37: Retail - Year-over-year growth 2019-2024 (%)
•38: Education - Market size and forecast 2019-2024 ($ million)
•39: Education - Year-over-year growth 2019-2024 (%)
•40: Others - Market size and forecast 2019-2024 ($ million)
•41: Others - Year-over-year growth 2019-2024 (%)
•42: Market opportunity by End user
•43: Other1 - Market share 2019-2024 (%)
•44: Comparison by Other1
•45: User engagement - Market size and forecast 2019-2024 ($ million)
•46: User engagement - Year-over-year growth 2019-2024 (%)
•47: Brand loyalty - Market size and forecast 2019-2024 ($ million)
•48: Brand loyalty - Year-over-year growth 2019-2024 (%)
•49: Brand awareness - Market size and forecast 2019-2024 ($ million)
•50: Brand awareness - Year-over-year growth 2019-2024 (%)
•51: Training - Market size and forecast 2019-2024 ($ million)
•52: Training - Year-over-year growth 2019-2024 (%)
•53: Motivation - Market size and forecast 2019-2024 ($ million)
•54: Motivation - Year-over-year growth 2019-2024 (%)
•55: Market opportunity by Other1
•56: Customer landscape
•57: Market share by geography 2019-2024 (%)
•58: Geographic comparison
•59: North America - Market size and forecast 2019-2024 ($ million)
•60: North America - Year-over-year growth 2019-2024 (%)
•61: Europe - Market size and forecast 2019-2024 ($ million)
•62: Europe - Year-over-year growth 2019-2024 (%)
•63: APAC - Market size and forecast 2019-2024 ($ million)
•64: APAC - Year-over-year growth 2019-2024 (%)
•65: South America - Market size and forecast 2019-2024 ($ million)
•66: South America - Year-over-year growth 2019-2024 (%)
•67: MEA - Market size and forecast 2019-2024 ($ million)
•68: MEA - Year-over-year growth 2019-2024 (%)
•69: Key leading countries
•70: Market opportunity by geography ($ million)
•71: Impact of drivers and challenges
•72: Vendor landscape
•73: Landscape disruption
•74: Industry risks
•75: Vendors covered
•76: Market positioning of vendors
•77: Allen Interactions Inc. - Overview
•78: Allen Interactions Inc. - Product and service
•79: Allen Interactions Inc. - Key offerings
•80: Allen Interactions Inc. - Key customers
•81: Allen Interactions Inc. - Segment focus
•82: Ambition - Overview
•83: Ambition - Product and service
•84: Ambition - Key offerings
•85: Ambition - Key customers
•86: Ambition - Segment focus
•87: BI WORLDWIDE - Overview
•88: BI WORLDWIDE - Product and service
•89: BI WORLDWIDE - Key offerings
•90: BI WORLDWIDE - Key customers
•91: BI WORLDWIDE - Segment focus
•92: Cognizant Technology Solutions Corp. - Overview
•93: Cognizant Technology Solutions Corp. - Business segments
•94: Cognizant Technology Solutions Corp. - Key offerings
•95: Cognizant Technology Solutions Corp. - Key customers
•96: Cognizant Technology Solutions Corp. - Segment focus
•97: GP Strategies Corp. - Overview
•98: GP Strategies Corp. - Business segments
•99: GP Strategies Corp. - Key offerings
•100: GP Strategies Corp. - Key customers
•101: GP Strategies Corp. - Segment focus
•102: Hoopla Software Inc. - Overview
•103: Hoopla Software Inc. - Product and service
•104: Hoopla Software Inc. - Key offerings
•105: Hoopla Software Inc. - Key customers
•106: Hoopla Software Inc. - Segment focus
•107: Intertek Group Plc - Overview
•108: Intertek Group Plc - Business segments
•109: Intertek Group Plc - Key offerings
•110: Intertek Group Plc - Key customers
•111: Intertek Group Plc - Segment focus
•112: Microsoft Corp. - Overview
•113: Microsoft Corp. - Business segments
•114: Microsoft Corp. - Key offerings
•115: Microsoft Corp. - Key customers
•116: Microsoft Corp. - Segment focus
•117: MPS Interactive Systems Ltd. - Overview
•118: MPS Interactive Systems Ltd. - Product and service
•119: MPS Interactive Systems Ltd. - Key offerings
•120: MPS Interactive Systems Ltd. - Key customers
•121: MPS Interactive Systems Ltd. - Segment focus
•122: SAP SE - Overview
•123: SAP SE - Business segments
•124: SAP SE - Key offerings
•125: SAP SE - Key customers
•126: SAP SE - Segment focus
•127: Currency conversion rates for US$
•128: Research Methodology
•129: Validation techniques employed for market sizing
•130: Information sources
•131: List of abbreviations

Companies Mentioned
. Allen Interactions Inc.
. Ambition
. BI WORLDWIDE
. Cognizant Technology Solutions Corp.
. GP Strategies Corp.
. Hoopla Software Inc.
. Intertek Group Plc
. Microsoft Corp.
. MPS Interactive Systems Ltd.
. SAP SE