I. INTRODUCTION
Report Scope and Methodology
Executive Summary

II. BUSINESS ENVIRONMENT
Economic Outlook
Key Economic Indicators
Industrial Output
Population and Labor
Foreign Investment
Foreign Trade
Financial and Tax Regulations
Banking System and Regulations
Foreign Exchange
Taxes, Tariff and Custom Duties
Market Trends
Technology Development
Market Development
Major Industry Development
Regional Development
Enterprise Development
Labor Market Development

IV. CRM APPLICATION SALES VOLUMES & FORECASTS
Overview
Major CRM Application Segments
CRM Application Sales Volumes and Forecasts
CRM Software Imports and Exports
Pricing Trends

LIST OF TABLES
I. INTRODUCTION
Economic Outlook Summary
CRM Applications Supply and Demand Summary

II. BUSINESS ENVIRONMENT
Key Economic Indicators
Industrial Output
Population and Labor Force Trends
Foreign Investment and Loans
Foreign Trade

IV. CRM APPLICATIONS SALE VOLUMES & FORECASTS
CRM Application Sales Volumes and Forecasts
CRM Software Imports and Exports

LIST OF CHARTS
I. INTRODUCTION
Economic Outlook Summary
CRM Application Sale Volume and Forecasts Summary

II. BUSINESS ENVIRONMENT
China’s GDP and Growth Rate
Industrial Output by Ownership
China’s Imports and Exports

IV. CRM APPLICATION PRODUCTION AND DEMAND
CRM Application Sale Volumes and Demand
CRM Application Imports and Exports