1 Executive Summary
1.1. Market value
1.2. Market value forecast
1.3. Category segmentation
1.4. Geography segmentation
1.5. Market rivalry
1.6. Competitive Landscape

2 Market Overview
2.1. Market definition
2.2. Market analysis

3 Market Data
3.1. Market value

4 Market Segmentation
4.1. Category segmentation
4.2. Geography segmentation

5 Market Outlook
5.1. Market value forecast

6 Five Forces Analysis
6.1. Summary
6.2. Buyer power
6.3. Supplier power
6.4. New entrants
6.5. Threat of substitutes
6.6. Degree of rivalry

7 Competitive Landscape
7.1. Who are the leading players?
7.2. What strategies do the leading players follow?
7.3. What were the most recent market developments?

8 Company Profiles
8.1. Infosys Limited
8.2. HCL Technologies Limited
8.3. Capgemini SE
8.4. ISS AS

9 Macroeconomic Indicators
9.1. Country data

10 Appendix
10.1. Methodology
10.2. Industry associations
10.3. Related MarketLine research
10.4. About MarketLine

List of Tables
Table 1: China bpo services market value: $ million, 2016-20(e)
Table 2: China bpo services market category segmentation: $ million, 2020(e)
Table 3: China bpo services market geography segmentation: $ million, 2020(e)
Table 4: China bpo services market value forecast: $ million, 2020-25
Table 5: Infosys Limited: key facts
Table 6: Infosys Limited: Key Employees
Table 7: Infosys Limited: Key Employees Continued
Table 8: HCL Technologies Limited: key facts
Table 9: HCL Technologies Limited: Key Employees
Table 10: HCL Technologies Limited: Key Employees Continued
Table 11: Capgemini SE: key facts
Table 12: Capgemini SE: Key Employees
Table 13: Capgemini SE: Key Employees Continued
Table 14: ISS AS: key facts
Table 15: ISS AS: Key Employees
Table 16: China size of population (million), 2016-20
Table 17: China gdp (constant 2005 prices, $ billion), 2016-20
Table 18: China gdp (current prices, $ billion), 2016-20
Table 19: China inflation, 2016-20
Table 20: China consumer price index (absolute), 2016-20
Table 21: China exchange rate, 2015-19

List of Figures
Figure 1: China bpo services market value: $ million, 2016-20(e)
Figure 2: China bpo services market category segmentation: % share, by value, 2020(e)
Figure 3: China bpo services market geography segmentation: % share, by value, 2020(e)
Figure 4: China bpo services market value forecast: $ million, 2020-25
Figure 5: Forces driving competition in the bpo services market in China, 2020
Figure 6: Drivers of buyer power in the bpo services market in China, 2020
Figure 7: Drivers of supplier power in the bpo services market in China, 2020
Figure 8: Factors influencing the likelihood of new entrants in the bpo services market in China, 2020
Figure 9: Factors influencing the threat of substitutes in the bpo services market in China, 2020
Figure 10: Drivers of degree of rivalry in the bpo services market in China, 2020

Companies Mentioned
• Infosys Limited
• HCL Technologies Limited
• Capgemini SE
• ISS AS