IDC Opinion

In This Study

Situation Overview

A Great In-Store Experience Begins by Assessing Intent

Solving the "Stranger" Problem

The Big Picture and Real-Time Assessment

The Technology: Cloud and Client

Naming the Key Risks

Information

Security and compliance

Talent and training

Architecture and processes

Technology not used properly

Next Generation In-Store Experience: Critical Success Factors

Future Outlook

Essential Guidance

Learn More

Related Research

Synopsis