Page 1-2 - Report Overview

Page 3 - Industry Overview
- Methodology
- Industry Definition & Examples

Page 4 - Industry Snapshot - Revenue & Growth

Page 5 - Industry Snapshot - Costs & Profitability

Section One
REVENUE & GROWTH BENCHMARKS

Page 7 - Industry Growth Details
- Industry Revenues
- Firms
- Establishments
- 2009-2017 Historical Figures
- Forecasts 2018 and the Next 5 Years

Page 8 - Growth Benchmarks
- Revenues per Firm
- Revenues per Establishment
- Establishments per Firm
- 2009-2017 Historical Figures
- Forecasts 2018 and the Next 5 Years

Page 9 - Breakdown of Product Lines
- Percentage of Revenue from Product Lines
- 2009 versus 2015

Page 10 - Product Line Growth
- 5 Year CAGR

Page 11 - Services Subsector Growth
- Sales and 5 Year CAGR

Page 12 - Income vs. Revenue Growth Matrix
- Service Subsectors vs. Industry

Page 13 - Sales per Capita by State
- Sales per Capita and State Rankings

Page 14 - Sales as a Percent of Income by State
- Sales as a % of Income and State Rankings

Page 15 - Sales per Establishment by State
- Sales per Establishment and State Rankings

Page 16 - Pricing & Inflation
- Annual Inflation - Indexed to 2006
- 2009-2017 Historical Figures
- Forecasts 2018 and the Next 5 Years
- Monthly Inflation Figures for the Past 3 Years

Page 17 - Consolidation Analysis
- Number of Firms by Size of Firm
- Number of Establishments by Size of Firm
- Establishments per Firm by Size of Firm
- 2012 versus 2017

Page 18 - Employment by Firm Size
- Number of Employees by Firm Size
- Employees per Firm by Size of Firm
- Employees per Establishment by Size of Firm
- 2012 versus 2017

Page 19 - Services Subsector Consolidation Analysis
- Number of Firms
- Number of Establishments
- 3 Year CAGR

Page 20 - Services Subsector Consolidation Analysis
- Establishments per Firm
- Employees per Firm
- 3 Year CAGR

Section Two
COST, CAPITAL & PROFIT BENCHMARKS

Page 22 - Profitability & Financial Ratio Analysis
- Percent of Companies that are Profitable
- Average Net Income as a Percent of Revenue
- Financial Ratios - 10 ratios, such as Total Asset
Turnover, Assets to Liabilities, Return on
Net Worth, Solvency Ratio

Page 23 - Operating Expenses
- Industry Operating Expenses
- Industry Revenue vs. Operating Expense Growth
- Operating Expense as a Percent of Revenue
- 2009-2017 Historical Figures
- Forecasts 2018 and the Next 5 Years

Page 24 - Operating Expenses by Firm & Establishment
- Operating Expenses per Firm
- Operating Expenses per Establishment
- Revenue vs. Expenses Growth per Establishment
- 2009-2017 Historical Figures
- Forecasts 2018 and the Next 5 Years

Page 25 - Operating Expense Detail
- Employee Expenses
- Property Expenses
- Equipment Expenses
- IT Expenses
- Inventory Handling & Supplies Expenses
- Miscellaneous Expenses

Page 26 - Productivity & Industry Employment
- Revenue per Employee
- Total Industry Employees
- Employees per Firm
- 2009-2017 Historical Figures
- Forecasts 2018 and the Next 5 Years

Page 27 - Employee Productivity by State
- Revenue per Employee and State Rankings

Page 28 - Industry Payroll
- Payroll per Employee
- Payroll per Firm
- Payroll per Establishment
- 2009-2017 Historical Figures
- Forecasts 2018 and the Next 5 Years

Page 29 - Payroll by Size of Firm
- Payroll per Firm
- Payroll per Establishment
- Payroll per Employee
- 2012 versus 2017

Page 30 - Payroll per Employee by State
- Payroll per Employee and State Rankings

Page 31 - Job Categorization Benchmarks
- Management & Finance
- Sales & Marketing
- Technology, Engineering, Science
- Service, Support & Training
- Operations
- Percent of Industry Employees

Page 32 - Job Categorization Pay Ranges
- Management & Finance
- Sales, Service & Marketing
- Operations
- Pay Bands - Bottom 10% & 25%, Mean, Top 25% & 10%

Page 33 - Top 20 Jobs Breakdown
- Percent of Total Employees

Page 34 - Top 20 Jobs Pay
- Pay Bands - Bottom 10% & 25%, Mean, Top 25% & 10%

Page 35 - Total Employment by State
- Number of Employees and State Rankings

Page 36 - Population to Every Employee by State
- Number of Residents to Industry Employee
- State Rankings

Page 37 - Overview of Kentley Insights