PART 01: EXECUTIVE SUMMARY

PART 02: SCOPE OF THE REPORT

2.1 Preface
2.2 Preface
2.3 Currency conversion rates for US$

PART 03: MARKET LANDSCAPE

Market ecosystem
Market characteristics
Market segmentation analysis

PART 04: MARKET SIZING

Market definition
Market sizing 2018
Market size and forecast 2018-2023

PART 05: FIVE FORCES ANALYSIS

Bargaining power of buyers
Bargaining power of suppliers
Threat of new entrants
Threat of substitutes
Threat of rivalry
Market condition

PART 06: MARKET SEGMENTATION BY TYPE

Market segmentation by type
Comparison by type
Virtual digital assistants - Market size and forecast 2018-2023
Chatbots - Market size and forecast 2018-2023
Market opportunity by type

PART 07: CUSTOMER LANDSCAPE

PART 08: GEOGRAPHIC LANDSCAPE

Geographic segmentation
Geographic comparison
North America - Market size and forecast 2018-2023
APAC - Market size and forecast 2018-2023
Europe - Market size and forecast 2018-2023
MEA - Market size and forecast 2018-2023
South America - Market size and forecast 2018-2023
Key leading countries
Market opportunity

PART 09: DECISION FRAMEWORK

PART 10: DRIVERS AND CHALLENGES

Market drivers
Market challenges

PART 11: MARKET TRENDS

Use of AI in conversational computing platforms
Rise in use of voice-based assistants
Applications in e-commerce

PART 12: VENDOR LANDSCAPE

Overview
Landscape disruption

PART 13: VENDOR ANALYSIS

Vendors covered
Vendor classification
Market positioning of vendors
Amazon Web Services, Inc.
Google LLC
IBM Corp.
Microsoft Corp.
Nuance Communications Inc.

PART 14: APPENDIX

Research methodology
List of abbreviations
Definition of market positioning of vendors
Exhibit 01: Global artificial intelligence (AI) market
Exhibit 02: Segments of global artificial intelligence (AI) market
Exhibit 03: Market characteristics
Exhibit 04: Market segments
Exhibit 05: Market definition - Inclusions and exclusions checklist
Exhibit 06: Market size 2018
Exhibit 07: Global market: Size and forecast 2018-2023 ($ billions)
Exhibit 08: Global market: Year-over-year growth 2019-2023 (%)
Exhibit 09: Five forces analysis 2018
Exhibit 10: Five forces analysis 2023
Exhibit 11: Bargaining power of buyers
Exhibit 12: Bargaining power of suppliers
Exhibit 13: Threat of new entrants
Exhibit 14: Threat of substitutes
Exhibit 15: Threat of rivalry
Exhibit 16: Market condition - Five forces 2018
Exhibit 17: Type - Market share 2018-2023 (%)
Exhibit 18: Comparison by type
Exhibit 19: Virtual digital assistants - Market size and forecast 2018-2023 ($ billions)
Exhibit 20: Virtual digital assistants - Year-over-year growth 2019-2023 (%)
Exhibit 21: Chatbots - Market size and forecast 2018-2023 ($ billions)
Exhibit 22: Chatbots - Year-over-year growth 2019-2023 (%)
Exhibit 23: Market opportunity by type
Exhibit 24: Customer landscape
Exhibit 25: Market share by geography 2018-2023 (%)
Exhibit 26: Geographic comparison
Exhibit 27: North America - Market size and forecast 2018-2023 ($ billions)
Exhibit 28: North America - Year-over-year growth 2019-2023 (%)
Exhibit 29: APAC - Market size and forecast 2018-2023 ($ billions)
Exhibit 30: APAC - Year-over-year growth 2019-2023 (%)
Exhibit 31: Europe - Market size and forecast 2018-2023 ($ billions)
Exhibit 32: Europe - Year-over-year growth 2019-2023 (%)
Exhibit 33: MEA - Market size and forecast 2018-2023 ($ billions)
Exhibit 34: MEA - Year-over-year growth 2019-2023 (%)
Exhibit 35: South America - Market size and forecast 2018-2023 ($ billions)
Exhibit 36: South America - Year-over-year growth 2019-2023 (%)
Exhibit 37: Key leading countries
Exhibit 38: Market opportunity
Exhibit 39: Impact of drivers and challenges
Exhibit 40: Vendor landscape
Exhibit 41: Landscape disruption
Exhibit 42: Vendors covered
Exhibit 43: Vendor classification
Exhibit 44: Market positioning of vendors
Exhibit 45: Amazon Web Services, Inc. - Vendor overview
Exhibit 46: Amazon Web Services, Inc. - Organizational developments
Exhibit 47: Amazon Web Services, Inc. - Key offerings
Exhibit 48: Google LLC - Vendor overview
Exhibit 49: Google LLC - Organizational developments
Exhibit 50: Google LLC - Key offerings
Exhibit 51: IBM Corp. - Vendor overview
Exhibit 52: IBM Corp. - Business segments
Exhibit 53: IBM Corp. - Organizational developments
Exhibit 54: IBM Corp. - Geographic focus
Exhibit 55: IBM Corp. - Segment focus
Exhibit 56: IBM Corp. - Key offerings
Exhibit 57: Microsoft Corp. - Vendor overview
Exhibit 58: Microsoft Corp. - Business segments
Exhibit 59: Microsoft Corp. - Organizational developments
Exhibit 60: Microsoft Corp. - Geographic focus
Exhibit 61: Microsoft Corp. - Segment focus
Exhibit 62: Microsoft Corp. - Key offerings
Exhibit 63: Nuance Communications Inc. - Vendor overview
Exhibit 64: Nuance Communications Inc. - Business segments
Exhibit 65: Nuance Communications Inc. - Organizational developments
Exhibit 66: Nuance Communications Inc. - Geographic focus
Exhibit 67: Nuance Communications Inc. - Segment focus
Exhibit 68: Nuance Communications Inc. - Key offerings
Exhibit 69: Validation techniques employed for market sizing
Exhibit 70: Definition of market positioning of vendors

Companies Mentioned

• Amazon Web Services
• Inc.
• Google LLC
• IBM Corp.
• Microsoft Corp.
• Nuance Communications Inc.