Executive Snapshot

New Market Developments and Dynamics

Ghana

Cote d'Ivoire

Nigeria

Other Countries

West African Market Dynamics

Positives

High Mobile Penetration

Cross-Border Remittances

Policy Development

Limitations of the Banking Industry

Humanitarian Aid

Negatives

Regulatory Constraints

Negative Customer Experiences

Poor Agent Management

Advice for the Technology Supplier

Guarantee Security

Expand into eCommerce

Deliver Excellent Fault Resolution

Train and Incentivize Agents

Empowerment, Not Taxes

Develop Partnerships

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Related Research

Synopsis