IDC Market Forecast Figure

Executive Summary

Advice For Technology Suppliers

Market Forecast

Definition of the Japan UC/Collaborative Workspace Market

Japan UC/Collaborative Workspace Market Revenue Forecast by Solution Segment

IP Telephony Market

IP Conference System Market

IP Contact Center System Market

Collaborative Workspace Market

Japan UC/Collaborative Workspace Market: Cloud Service Status

Market Context

Drivers and Inhibitors

Drivers

Increasing Demand for Productivity Improvement by Responding to Laws Related to Workstyle Reform

The Rise of Digital Transformation

Expanding Demand for Improved Customer Experience/Employee Experience

Inhibitors

Changes in Japan Economic Situation due to the Spread of COVID-19 Infection

Shortage of Workstyle Reform Consulting/Support Personnel

Significant Market Developments

Changes in the Japan IT Market Investment due to the Spread of COVID-19 Infection

Change in Workstyle and Automation Using AI/RPA

AI Pervasiveness, the Emergence of Intelligent Digital Assistance

Changes from Prior Forecast

Market Definition

Definition of the Japan Unified Communications Market

Changes to the 2020 Japan Unified Communications Market Definition

Japan Unified Communications/Collaborative Workspace Market Classification

Methodology

Related Research