The "New" Customer Success Group
How does Salesforce Organize its Customer Success Operations?
How does Salesforce Approach Customer Success?
Working with CSG
Tiered Success Plans to Meet Customer Segment Needs
Trailhead Enables All Salesforce Customers to Achieve Success
Leveraging Salesforce's Professional Services Team
The Role of Salesforce Success Managers
Working with Partners to Deliver Customer Success
Advice for the Technology Buyer