29 reports

  • Types of CRM Software ...............................................................................11
  • Types of CRM Software
  • CRM Software
  • Microsoft Corporation
  • Salesforce
  • Salesforce.com, Inc.
  • Verint Systems Inc.
  • Worldwide CRM Applications Software Revenue, 2011-2020: Comparison of June 2015 and August 2016 Forecasts ($M)
  • EXECUTIVE SUMMARY
  • Cloud Computing
  • CRM Software
  • Hosting
  • World
  • Forecast
  • CRM Software Development Indicative Cost Structure 2016
  • Category Spend on CRM Software by Geography 2016 (US$29.6 billion)
  • CRM Software
  • United States
  • World
  • Demand
  • Microsoft Corporation

Global Customer Relationship Management (CRM) Software Industry I.

  • CRM Software
  • Software
  • Solution Integration
  • World
  • 4.1 CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SOFTWARE MARKET AND
  • TOP 10 CRM SOFTWARE VENDORS - RECENT DEVELOPMENTS
  • CRM Software
  • World
  • Market Size
  • Dassault Systemes SA
  • Genesys Telecommunications Laboratories, Inc.
  • 07.1 Global Social CRM Software Market by End-users 2014-2019
  • 08.1 Global Social CRM Software Market by Geographical Segmentation 2014- 2019
  • CRM Software
  • Software
  • World
  • Market Size
  • Salesforce.com, Inc.

Global CRM Software Market Overview ##. ##.

  • CRM Software
  • Solution Integration
  • Saudi Arabia
  • Forecast
  • Market Size
  • CRM Software Imports and Exports
  • CRM Software Imports and Exports (million Yuan)
  • CRM Software
  • Solution Integration
  • China
  • Demand
  • Trade
  • CRM Software Imports and Exports (million Yuan)
  • CRM Application Supply and Demand Summary (million Yuan)
  • CRM Software
  • China
  • Demand
  • Microsoft Corporation
  • Nortel Networks Corporation
  • CRM sales software market in China 2015-2020 ($ millions)
  • CRM marketing software market in China 2015-2020 ($ millions)
  • CRM Software
  • Software
  • China
  • Demand
  • Microsoft Corporation

North American Customer Relationship Management (CRM) Developments to 2022 Executive Summary Key Findings CEO’s Perspective Market Overview Customer Relationship Management—Market Definition Top CRM Market Trends Key Factors Impacting CRM Software Buying Decision

  • CRM Software
  • Wireless Technology
  • Forecast

RECENT INDUSTRY DEVELOPMENTS.............. ## This report presents quick facts about Veeva Systems, Inc., which is principally involved in providing Cloud-Based Software Solutions.

  • Cloud Computing
  • CRM Software
  • World
  • Demand
  • Market Shares

Software as a service (SaaS) ## Table ##: Small and Medium Size Business (SMB) Spending on Cloud Services by Category Worldwide (2015) - Percentage Market Share Breakdown by Value for Business Applications, Hosted Communication and Collaboration, Infrastructure as a Service, and Web Presen

  • Application Software
  • CRM Software
  • World
  • Demand
  • Market Shares

MARKET OVERVIEW.............. ## Business Process Outsourcing (BPO).............. ## Table ##: Business Process Outsourcing (BPO) Market by Category Worldwide (2015) - Percentage Share Breakdown by Value for CRM Business Process Outsourcing (BPO), Finance and Accounting, Human Resources, Human

  • Business Process Outsourcing
  • CRM Software
  • World
  • Demand
  • Market Shares

Five9, Inc. (USA)

1591 1750 1352

RECENT INDUSTRY DEVELOPMENTS.............. ## This report presents quick facts about Five##, Inc., which is principally involved in providing Cloud Software for Contact Centers.

  • Cloud Computing
  • CRM Software
  • Hosting
  • World
  • Demand
  • Western Europe CRM Applications Revenues, 2014-2016 ($M)
  • MARKET FORECAST

Adoption of SaaS-Based CRM Software That is Easy to Use and Deploy Integrated Customer Experience Product Platforms Replace Best-of-Breed CRM Instances Assumption: SaaS-based software will continue to shape the overall demand for CRM spending.

  • CRM Software
  • Software
  • Solution Integration
  • Europe
  • Forecast
  • THE ERP-CRM PLATFORM COMBINATION

For example, companies such as Salesforce, Sage, and Infor have launched their respective integrated ERP-CRM software.

  • CRM Software
  • IT Services
  • Forecast
  • Kable Media Services, Inc.
  • Microsoft Corporation

The public cloud CRM software market increased by ##. ##% in 2014 (which was ##. ##% in 2013) to stand at US$## million.

  • CRM Software
  • Solution Integration
  • Market Shares
  • ADVICE FOR TECHNOLOGY SUPPLIERS
  • MARKET DEFINITION

Develop end-to-end CRM product platforms through organic software development, acquisitions, or partnerships.

  • CRM Software
  • Europe
  • Genesys Telecommunications Laboratories, Inc.
  • Microsoft Corporation
  • Salesforce.com, Inc.
  • CRM Application Supply and Demand Summary (million Yuan)
  • Major Companies Location
  • CRM Software
  • China
  • Hangzhou New Grand Software Co., Ltd.
  • Microsoft Corporation
  • Nortel Networks Corporation

Japan Enterprise Applications Software 2015-2019 Forecast and 2014 Analysis Table of ContentsIDC OpinionIn This StudyMethodologyMarket Size, Share, and ForecastSurvey PeriodDefinitions of IndustriesDefinitions of Company Size Based on Number of EmployeesDefinition of Enterprise Applications

  • CRM Software
  • Software
  • Japan
  • Market Size
  • Exploiting social CRM to redefine communication and maximize sales opportunities

In response to this demand, vendors such as SugarCRM are offering software as a service (SaaS) based CRM solutions that can run on public clouds such as Microsoft Azure cloud and Amazon EC## cloud.

  • CRM Software
  • Data Analytics
  • Solution Integration
  • United States
  • Forecast
  • shows the top 20 vendors of CRM applications in Western Europe. The table shows the
  • EXECUTIVE SUMMARY

Focus your CRM software developments on the SaaS platform.

  • CRM Software
  • Europe
  • Avaya Inc.
  • Genesys Telecommunications Laboratories, Inc.
  • Salesforce.com, Inc.

CRM Market in India 2015 Slide ##: Executive Summary Macro Economic Indicators Slide ##: GDP at Factor Cost: Quarterly (2011-##, 2012-##, 2013-##, 2014-##), Inflation Rate: Monthly (Dec-Jan2014 –Mar-Apr 2015) Slide ##: Gross Fiscal Deficit: Monthly (Feb 2014 – Jul 2014), Exchange Rate: Monthly

  • CRM Software
  • Solution Integration
  • India
  • World
  • About this Industry
  • Major market segmentation (2017)
  • CRM Software
  • Software
  • United States

Who Are the Decision Makers for CRM Software?

  • CRM Software
  • Solution Integration
  • Canada
  • Forecast
  • October 2011
  • EXECUTIVE SUMMARY
  • CRM Software
  • United States
  • Forecast
  • Market Size
  • Microsoft Corporation

CRM for SMB applications often now feature marketing automation, sales acceleration, and integration with enterprise resource planning (ERP) software.

  • CRM Software
  • Solution Integration
  • Demand
  • OTHERS: CRM ANALYTICS MARKET SIZE, BY TYPE, 2012-2019 ($MILLION)
  • New Development

Infor announced its acquisition of Saleslogix that is a leading provider of SaaS CRM software.

  • CRM Software
  • Europe
  • United States
  • Market Size
  • Microsoft Corporation