92 reports

Asia/Pacific (Excluding Japan) Systems Integration Services Vendor Market Shares, 2016

11 pages • By IDC

This IDC study provides a review of the top 10 SI services vendors as ranked by the total APEJ SI services revenue."Since 2015, most of the top 10 SI service providers have faced severe revenue growth pressures. Services providers in the region experienced a decline in traditional application implementation engagements, especially in relation...

3 600 3 960 3 060
Mar 2017

System Integration Market Analysis By Services (Infrastructure Integration, Application Integration, Consulting), By End-Use (IT & Telecom, BFSI, Healthcare, Defense & Security, Retail, Oil & Gas, Retail, Transportation), By Region, And Segment Forecasts,

118 pages • By Grand View Research

The global system integration market is expected to reach USD 528.2 billion by 2025, according to a new report by Grand View Research, Inc. Increased spending on system integration solutions, by the key players in the market, has enriched the IT infrastructure and subsequently eliminated redundancies. The growing requirement for eradicating...

4 500 4 950 3 825
Feb 2017

Enterprise Capture -- Top Image Systems Update

6 pages • By IDC

This IDC Vendor Profile explores Top Image Systems, a provider of enterprise capture and content process automation solutions. The document reviews the vendor's technology and solutions, go-to-market and product strategies, and differentiators and challenges and provides essential guidance for technology adopters.

2 800 3 080 2 380
Feb 2017

Global Healthcare CRM (Customer relationship management) Market Analysis & Trends - Industry Forecast to 2025

139 pages • By Accuray Research LLP

The Global Healthcare CRM Market is poised to grow at a CAGR of around 10.2% over the next decade to reach approximately $17.4 billion by 2025. Some of the prominent trends that the market is witnessing include growing number of infrastructural transitions and restructuring of healthcare databases, increasing use of technology by healthcare...

3 818 4 200 3 245
Jan 2017

Healthcare CRM Market Analysis By Product, By End-Use, By Application (Community Outreach, Case Coordination & Management, Relationship Management), By Technology (Cloud Based, Predictive, Collaborative) And Segment Forecasts, 2014 - 2025

120 pages • By Grand View Research

The global healthcare CRM market is expected to reach USD 17.4 billion by 2025, according to a new study by Grand View Research Inc. Rising demand for workflow automation and single platform for tracking medical information provides coordination of patient care, service and timely delivery which is expected to drive the industry growth. The...

4 500 4 950 3 825
Nov 2016

System Integration Market by Infrastructure Integration, Application Integration, Consulting Service, Vertical, and Region - Global Forecast to 2021

131 pages • By MarketsandMarkets

“The concern for automation and integrated approach in business process is expected to drive the system integration market” The system integration market size is estimated to grow from USD 269.62 billion in 2016 to USD 387.85 billion by 2021, at a CAGR of 7.5%. The system integration market is driven by factors such as the concern...

5 045 5 650 4 338
Nov 2016

Western Europe CRM Applications Market Shares, 2015

19 pages • By IDC

This IDC study examines the CRM applications market for 2013-2015. The revenue and market shares of the leading vendors are provided for 2015. This study includes tables and charts mapping the market shares of Western European vendors for marketing, sales, customer service, and call centers."The CRM market continues to power on, fueled by...

4 091 4 500 3 477
Sep 2016

Japan CRM Application Market Shares, 2015: Marketing Application Continues to Grow

15 pages • By IDC

This IDC study is a translation of the Japanese document IDC #JPJ40593816, which analyzes the market share of vendors in the Japan CRM application market based on their individual shipment revenue. IDC classifies the Japan CRM application market into the following four functional segments: contact center application market, customer service...

4 091 4 500 3 477
Sep 2016

Western Europe CRM Applications Forecast, 2016-2020

20 pages • By IDC

This IDC study analyzes and sizes the Western European CRM applications market for 2013-2015 and includes a forecast for 2016-2020. IDC segments the CRM applications market by functional segment (4 functional segments), deployment model (SaaS and on premise), and country (16 Western European countries)."We are seeing traditional CRM applications...

4 091 4 500 3 477
Aug 2016

Mobilized Sales Force Automation Solutions Promise Competitive Advantage in Still-Challenging Economy

69 pages • By Frost & Sullivan

Growth Opportunities for Sales Organizations and SFA/CRM Providers Now that sales representatives and their managers are able to have mobile access to their sales force automation (SFA) solutions, everyday selling processes and activities can be automated, accelerated and optimized. This study examines how this market is progressing...

4 500 4 950 3 825
Aug 2016

Japan CRM Application Market Forecast, 2016-2020

16 pages • By IDC

This IDC study, which is a translation of the Japan document IDC #JPJ40606016, presents the actual Japan CRM application market situation in 2015 and market forecast from 2016 to 2020. For the purpose of analyzing market size, IDC divides the Japan CRM application market into four functional market segments, which are contact center applications...

4 091 4 500 3 477
Aug 2016

Worldwide and U.S. Systems Integration Services Market Shares, 2015: Digital Services Focus Keeps Growth Decline Ahead of the Market Growth Decline

13 pages • By IDC

This IDC study provides a review of the top 10 SI services vendors as ranked by total worldwide and U.S. SI services revenue."2015 was marked by severe revenue growth pressures on most top 10 SI services providers. Vendors that were able to successfully shift their practice to focus more on cloud, analytics, and digital services were able...

4 091 4 500 3 477
Jul 2016

Service Delivery Automation Market by Type, Organization Size, Vertical and Region - Global Forecast to 2021

123 pages • By MarketsandMarkets

“Need to go agile for faster delivery of services is a key driver for the service delivery automation market” The service delivery automation market is estimated to grow from USD 1.82 billion in 2016 to USD 6.31 billion by 2021, at a CAGR of 28.2%. The report segments the market into automation type, organization size, vertical,...

5 045 5 650 4 339
Jul 2016

Business as a Service: Totally Virtual Business now Practical

10 pages • By Frost & Sullivan

This paper is a wakeup call to traditional enterprises. It is meant to serve as a warning of what will, in the very near term, characterize the competition. The time cushion to identify and validate a market need, and garner first-mover benefits before the competition, is evaporating. Within the year, Stratecast projects that a new form of...

2 727 3 000 2 318
Jul 2016

Perspective: Event Highlights -- Pegaworld 2016

3 pages • By IDC

This IDC Manufacturing Insights Perspective provides a summary of the recent Pegaworld 2016 held June 2016 in Las Vegas. IDC Manufacturing Insights presented at this largest conference to date for Pegasystems, a software company that provides CRM, mobility, and business process applications across industries.

1 364 1 500 1 159
Jul 2016

Business Strategy: European Digital Stores -- The Importance of Flexible Fulfillment to the Omni-Channel Consumer

13 pages • By IDC

This IDC Retail Insights study looks specifically at the omni-channel fulfillment and execution area and assesses Western European retailers' investment plans for 2016 and beyond, emphasizing technologies they will leverage to offer a full omni-channel experience to their customers. It discusses the key findings of the IDC Retail Insights...

4 091 4 500 3 477
Jul 2016

Customer Relationship Management (CRM) - Small Business Outlook (2016-20)

40 pages • By ResearchFox Consulting

Customer relationship management has played a vital role in building a strong relationship between business organisations and customers. The increase in customer attrition and the need for an effective customer engagement has made adoption of CRM software essential in business organisations in order to gain customer loyalty. Customer...

2 273 2 500 1 932
Jul 2016

Customer Relationship Management (CRM) - Financial Services Outlook (2016-20)

40 pages • By ResearchFox Consulting

Customer relationship management has played a vital role in building a strong relationship between business organisations and customers. The increase in customer attrition and the need for an effective customer engagement has made adoption of CRM software essential in business organisations in order to gain customer loyalty. Customer...

2 273 2 500 1 932
Jul 2016

Customer Relationship Management (CRM) - Enterprise Outlook (2016-20)

40 pages • By ResearchFox Consulting

Customer relationship management has played a vital role in building a strong relationship between business organisations and customers. The increase in customer attrition and the need for an effective customer engagement has made adoption of CRM software essential in business organisations in order to gain customer loyalty. Customer...

2 273 2 500 1 932
Jul 2016

Customer Relationship Management (CRM) - On Premise Outlook (2016-20)

40 pages • By ResearchFox Consulting

Customer relationship management has played a vital role in building a strong relationship between business organisations and customers. The increase in customer attrition and the need for an effective customer engagement has made adoption of CRM software essential in business organisations in order to gain customer loyalty. Customer...

2 273 2 500 1 932
Jul 2016

Customer Relationship Management (CRM) - Outlook (2016-20)

60 pages • By ResearchFox Consulting

Customer relationship management has played a vital role in building a strong relationship between business organisations and customers. The increase in customer attrition and the need for an effective customer engagement has made adoption of CRM software essential in business organisations in order to gain customer loyalty. Customer...

2 727 3 000 2 318
Jul 2016

Customer Relationship Management (CRM) - Mid Size Outlook (2016-20)

40 pages • By ResearchFox Consulting

Customer relationship management has played a vital role in building a strong relationship between business organisations and customers. The increase in customer attrition and the need for an effective customer engagement has made adoption of CRM software essential in business organisations in order to gain customer loyalty. Customer...

2 273 2 500 1 932
Jul 2016

Customer Relationship Management (CRM) - North America Outlook (2016-20)

40 pages • By ResearchFox Consulting

Customer relationship management has played a vital role in building a strong relationship between business organisations and customers. The increase in customer attrition and the need for an effective customer engagement has made adoption of CRM software essential in business organisations in order to gain customer loyalty. Customer...

2 273 2 500 1 932
Jul 2016

Customer Relationship Management (CRM) - Retail Outlook (2016-20)

40 pages • By ResearchFox Consulting

Customer relationship management has played a vital role in building a strong relationship between business organisations and customers. The increase in customer attrition and the need for an effective customer engagement has made adoption of CRM software essential in business organisations in order to gain customer loyalty. Customer...

2 273 2 500 1 932
Jul 2016

Customer Relationship Management (CRM) - Healthcare Outlook (2016-20)

40 pages • By ResearchFox Consulting

Customer relationship management has played a vital role in building a strong relationship between business organisations and customers. The increase in customer attrition and the need for an effective customer engagement has made adoption of CRM software essential in business organisations in order to gain customer loyalty. Customer...

2 273 2 500 1 932
Jul 2016

Customer Relationship Management (CRM) - IT & Telecom Outlook (2016-20)

40 pages • By ResearchFox Consulting

Customer relationship management has played a vital role in building a strong relationship between business organisations and customers. The increase in customer attrition and the need for an effective customer engagement has made adoption of CRM software essential in business organisations in order to gain customer loyalty. Customer...

2 273 2 500 1 932
Jul 2016

Customer Relationship Management (CRM) - Cloud Outlook (2016-20)

40 pages • By ResearchFox Consulting

Customer relationship management has played a vital role in building a strong relationship between business organisations and customers. The increase in customer attrition and the need for an effective customer engagement has made adoption of CRM software essential in business organisations in order to gain customer loyalty. Customer...

2 273 2 500 1 932
Jul 2016

Customer Relationship Management (CRM) - Travel Outlook (2016-20)

40 pages • By ResearchFox Consulting

Customer relationship management has played a vital role in building a strong relationship between business organisations and customers. The increase in customer attrition and the need for an effective customer engagement has made adoption of CRM software essential in business organisations in order to gain customer loyalty. Customer...

2 273 2 500 1 932
Jul 2016

Customer Relationship Management (CRM) - Europe Outlook (2016-20)

40 pages • By ResearchFox Consulting

Customer relationship management has played a vital role in building a strong relationship between business organisations and customers. The increase in customer attrition and the need for an effective customer engagement has made adoption of CRM software essential in business organisations in order to gain customer loyalty. Customer...

2 273 2 500 1 932
Jul 2016

Customer Relationship Management (CRM) - South America Outlook (2016-20)

40 pages • By ResearchFox Consulting

Customer relationship management has played a vital role in building a strong relationship between business organisations and customers. The increase in customer attrition and the need for an effective customer engagement has made adoption of CRM software essential in business organisations in order to gain customer loyalty. Customer...

2 273 2 500 1 932
Jul 2016