About 600 reports

Saudi Arabia: Rising Data Traffic and Strong Demand for Enterprise IT Services Will Underpin Growth Through 2019

32 pages • By Pyramid Research

SummarySaudi Arabia: Rising Data Traffic and Strong Demand for Enterprise IT Services Will Underpin Growth Through 2019,' a new Country Intelligence Report by Pyramid Research, offers a precise, incisive profile of Saudi Arabia's mobile and fixed telecommunications and pay-TV markets based on comprehensive proprietary data and insights...

792 990 634
Mar 2015

Vendor and Sourcing Management: ISO 37500 -- Setting Global Outsourcing Standards

11 pages • By IDC

This IDC study informs outsourcing buyers of the importance of a well-defined methodology for managing the outsourcing life cycle. Outsourcing of IT and business processes is much more complicated than procuring a product or a well-defined service. A rigorous outsourcing life cycle will identify the key processes, tasks, and deliverables...

3 200 4 000 2 560
Mar 2015

Global Oilfield Communications Market 2015-2019

70 pages • By Infiniti Research Limited

About Oilfield CommunicationsOilfield communication comprises all communication technologies used in oilfields. These communication technologies provide support to the oil and gas companies that require advanced automation, monitoring, and reporting technology. Oilfield communications need a reliable and efficient wireless network that...

2 000 2 500 1 600
Mar 2015

BPO Market in the Czech Republic 2015-2019

102 pages • By Infiniti Research Limited

About BPO Market in the Czech RepublicPrivatization in the Czech Republic has led to the wave of several new investments in the country. The government has formulated several investment-friendly policies that has enhanced the investment competitiveness and taxation conditions in the Czech Republic. Further, efforts regarding simplifying...

2 400 3 000 1 920
Mar 2015

IT Market in BRIC 2015-2019

126 pages • By Infiniti Research Limited

About IT Market in BRIC IT can be defined as an integrated platform that includes hardware, software and IT services. The role of IT in an organization is to integrate various business processes and thus ensure smooth flow of information and processes. IT also helps organizations align their business processes with various technologies....

2 400 3 000 1 920
Mar 2015

Japan Unified Communications and Collaborative Application System Enterprise User Survey 2014

64 pages • By IDC

This IDC study, which is the translation of the document IDC #J15440101, analyzes the usage trends of unified communications and collaborations (UC&C) among Japan enterprise users based on the findings from IDC's 2014 Enterprise Collaboration User Survey, conducted in July 2014. This study presents an analysis on usage...

4 000 5 000 3 200
Mar 2015

IT Services Market in Latin America 2015-2019

94 pages • By Infiniti Research Limited

About IT ServicesIT services help organizations create, manage, and optimize information and business processes with technical expertise. IT services are process focused and provide a framework to structure IT-related activities. These services help organizations centralize their processes and develop a more economical cost structure.TechNavio's...

2 000 2 500 1 600
Mar 2015

Hosted Contact Center Services Profile: West Corp.

5 pages • By IDC

This IDC Vendor Profile highlights West Corp.'s hosted contact center offerings and capabilities.

2 800 3 500 2 240
Mar 2015

Outsourcing Market in the APAC Region 2015-2019

106 pages • By Infiniti Research Limited

About OutsourcingOutsourcing is the process of subcontracting the technical or non-technical functions of an organization to a third-party vendor that has expertise in the required domains. It helps firms to increase their operational efficiency, concentrate on their core competencies, reduce time-to-market, obtain access to fresh talent...

2 400 3 000 1 920
Feb 2015

Japan IT Services Competitive Analysis of Middle-Ranking Vendors 2014

58 pages • By IDC

This IDC study (a translation of the Japanese document IDC #J14290107) examines the competitive landscape among eight tier 2 leading and middle-ranking vendors and six Indian vendors with growing presence in the Japan IT services market in the March 2014 term. IDC defines tier 2 leading and middle-ranking vendors as those that are...

4 000 5 000 3 200
Feb 2015

Renaissance Learning, Inc. - Strategic SWOT Analysis Review

19 pages • By Global Data

Renaissance Learning, Inc. - Strategic SWOT Analysis Review provides a comprehensive insight into the company’s history, corporate strategy, business structure and operations. The report contains a detailed SWOT analysis, information on the company’s key employees, key competitors and major products and services.This up-to-the-minute...

100 125 80
Feb 2015

Japan IT Services Vendor Analysis by Service Segment and Vertical 2014

77 pages • By IDC

This IDC study (a translation of the Japanese document IDC #J14290106) analyzes the Japan IT services market and the competitive landscape among the market's 14 leading vendors in FY14. Here, IDC defines a leading service vendor as one with estimated IT services revenue exceeding 100 billion yen. This study presents vendors' competitive...

4 000 5 000 3 200
Feb 2015

Next Steps for Smart and Connected Homes : Cross-industrial Partnerships to Adopt Internet of Everything (IoE) for Value Creation

59 pages • By Frost & Sullivan

CEO 360 Degree Perspectives on Big Data and Smart BuildingsHealth and wellness and virtual education will be in the second wave of growth as they are still immature commercial offerings; however, they will rise in importance in the next x years.Internet of Everything (IoE) will become the next intelligent platform connecting...

1 200 1 500 960
Feb 2015

Service Innovation: Spending Metrics -- IT Spending by Company Size

10 pages • By IDC

This IDC study provides a data-driven overview of the current trends in IT spending. It is intended to assist CIOs, IT executives, and line-of-business technology professionals in making informed budgeting decisions. This study focuses specifically on three metric categories: IT spending as a percentage of revenue, capex and opex as a percentage...

3 200 4 000 2 560
Feb 2015

Vendor and Sourcing Management: Developing Key Performance Indicators for Contact Centers

8 pages • By IDC

This IDC study is designed for LOB executives to enable them to maximize the effectiveness of contact center investments and create solutions that are aligned with their organization's business strategy. This study discusses the transformation of key performance indicators (KPIs) as they increase from operational to strategic importance....

3 200 4 000 2 560
Feb 2015

Japan Document Outsourcing Services 2014-2018 Forecast and 2013 Analysis

43 pages • By IDC

This IDC study, which is a translation of the Japan document IDC #J14070104, presents revenue performance in the Japan outsourced document services market from 2011 to 2013, as well as a market forecast for 2014-2018.Eiji Ishida, group manager, Imaging, Printing & Document Solutions, IDC Japan, offers the following analysis:...

4 000 5 000 3 200
Feb 2015

Growth Verticals: Customer Care Outsourcing North America : Challenges and Keys to Driving Greater Market Penetration

17 pages • By Frost & Sullivan

IntroductionThe North American contact center outsourcing market - which is quite mature and fragmented - is being driven by inbound customer care, acquisitions, sales, and technical support. Customer care outsourcing firms report to Frost & Sullivan that they face a set of key challenges, including the need to contain cost,...

1 200 1 500 960
Feb 2015

Telemarketing Bureaus and Other Contact Centers Industry in the U.S. - Market Research Report

17 pages • By Kentley Insights

Telemarketing Bureaus and Other Contact Centers Industry in the United States - Market ReportKENTLEY INDUSTRY INSIGHTS MARKET REPORTThis Market Report is an in-depth evaluation of the Telemarketing Bureaus and Other Contact Centers Industry in the United States. Kentley Insights’ Market Reports are based on billions...

239 299 191
Feb 2015

Worldwide Outsourcing Services 2015 Top 10 Predictions

16 pages • By IDC

This IDC study identifies IDC's Outsourcing, Managed, Hosted, and Offshore Services research team's top 10 predictions for the outsourcing and offshore services marketplace for 2015. It highlights the major trends and critical developments that will affect the wide spectrum of services across both IT and business process outsourcing (BPO)...

1 200 1 500 960
Jan 2015

Network Life-Cycle Services: An Update of Definitions

9 pages • By IDC

"Network life-cycle services are a set of all activities that are necessary to plan, assess, design, build, test, operate, manage, and support the network areas. We distinguish three main services such as network consulting and integration, network outsourcing services, and network support and training services. Due to the changing nature...

2 800 3 500 2 240
Jan 2015

Service Innovation: Spending Metrics -- IT Spending by Industry Sector

9 pages • By IDC

This IDC study provides a data-driven overview of the current trends in IT spending. It is intended to assist CIOs, IT executives, and line- of- business technology professionals in making informed budgeting decisions. This study focuses specifically on three metric categories: IT spending as a percentage of revenue, capex and opex as a...

3 200 4 000 2 560
Jan 2015

IT services Industry in India - 2015; Market size, Market trends, Growth drivers, Future forecast, Market opportunity

25 pages • By Feedback Business Consulting

This report provides an insight into the current and historical scenario, structure and practices in Indian IT sector.In depth market scenario includes :- Statistics of IT sector in India- Geographical presence of key players in India- Changing customer needs and presence- International perspective on Indian...

2 000 2 500 1 600
Jan 2015

Western Europe IT Services 2013-2018 Forecast: A 4Q14 Update

24 pages • By IDC

This IDC Forecast Update adjusts the services forecast across the European countries following changes in the economic outlook.

1 600 2 000 1 280
Jan 2015

Asia/Pacific (Excluding Japan) IT Services Market 2015 Top 10 Predictions: Transforming IT Service Delivery in the 3rd Platform Era

30 pages • By IDC

This IDC study discusses the prominent trends that will have the biggest commercial impact on the IT services market across Asia/Pacific (excluding Japan), or APEJ, in 2015. As we look ahead to 2015, the industry is entering the most critical period of the 3rd Platform era -- the "innovation stage." This predictions document discusses how...

3 600 4 500 2 880
Jan 2015

Internet Service Providers Uk - Industry Report

180 pages • By Plimsoll Publishing Ltd UK

Plimsoll’s UK INTERNET SERVICE PROVIDERS (UK) analysis is the most definitive and accurate study of the UK INTERNET SERVICE PROVIDERS (UK) sector in 2013.The report is split into two sections and uses both a written and graphical analysis – analysing the 180 largest INTERNET SERVICE PROVIDERS (UK) companies. The INTERNET SERVICE...

420 609 378
Jan 2015

It Service Management Uk - Industry Report

610 pages • By Plimsoll Publishing Ltd UK

Plimsoll’s UK IT SERVICE MANAGEMENT (UK) analysis is the most definitive and accurate study of the UK IT SERVICE MANAGEMENT (UK) sector in 2013.The report is split into two sections and uses both a written and graphical analysis – analysing the 610 largest IT SERVICE MANAGEMENT (UK) companies. The IT SERVICE MANAGEMENT (UK)...

420 609 378
Jan 2015

Data Processing Services Asia - Industry Report

500 pages • By Plimsoll Publishing Ltd UK

Plimsoll’s DATA PROCESSING SERVICES (Asia) analysis is the most definitive and accurate study of the DATA PROCESSING SERVICES (Asia) sector in 2013.The report (compiled in ENGLISH language) is split into two sections and uses both a written and graphical analysis – analysing the 500 largest DATA PROCESSING SERVICES (Asia) companies....

970 1 407 873
Jan 2015

Internet Service Providers Global - Industry Report

250 pages • By Plimsoll Publishing Ltd UK

Plimsoll’s INTERNET SERVICE PROVIDERS (Global) analysis is the most definitive and accurate study of the INTERNET SERVICE PROVIDERS (Global) sector in 2013.The report is split into two sections and uses both a written and graphical analysis – analysing the 250 largest INTERNET SERVICE PROVIDERS (Global) companies. The INTERNET...

1 150 1 668 1 035
Jan 2015

Call Centres Global - Industry Report

500 pages • By Plimsoll Publishing Ltd UK

Plimsoll’s CALL CENTRES (Global) analysis is the most definitive and accurate study of the CALL CENTRES (Global) sector in 2013.The report is split into two sections and uses both a written and graphical analysis – analysing the 500 largest CALL CENTRES (Global) companies. The CALL CENTRES (Global) report contains the most-up-to-date...

1 150 1 668 1 035
Jan 2015

Investment Potential of Smart Cities: An Indian Perspective

By Idata Insights

The report is first of its kind and will give a whole new perspective about the Smart Cities which are about to come in India. Indian government is planning a huge budget to be spent on the core functions of the Smart City and this report will have you better prepared for the business models coming up in the Smart Cities in India.Highlights...

1 200 1 500 960
Jan 2015