About 700 reports

IDC MaturityScape: Service Innovation in Manufacturing

14 pages • By IDC

This IDC study describes the IDC MaturityScape for service innovation in manufacturing. It defines the stages, outcomes, and actions required to continually innovate around after-sales services and create and establish transformation service models that deliver new revenue streams, higher product quality, and greater customer engagement. This...

3 600 4 500 2 880
Sep 2016

Business Strategy: Smart Contracts -- Blockchain Connected Smart Contracts in Financial Services

12 pages • By IDC

This IDC Financial Insights report takes a look at the challenges and opportunities that firms face in developing and deploying smart contracts and blockchain distributed ledgers technology (DLT) solutions. Financial firms, counterparties, technology providers, and intermediaries are all looking at smart contracts solutions to help control...

3 600 4 500 2 880
Sep 2016

Business Strategy: Technology-Oriented Value Chain 2016-2017 Investment Guide

17 pages • By IDC

This IDC Manufacturing Insights report presents IT budget benchmark data and priorities for the technology-oriented value chain (TOVC) -- those manufacturers that must deal with the iterating cycles of key underlying technology (e.g., processors) and can have high levels of variation in supply, manufacturing, and demand, such as high-tech...

3 600 4 500 2 880
Sep 2016

Mobile Virtualization Market by Technology, Organization Size, Vertical - Global Forecast to 2021

135 pages • By MarketsandMarkets

“Increasing need to isolate personal and work data is one of the factors fueling the growth of the mobile virtualization market” The global mobile virtualization market is estimated to grow from USD 2.16 billion in 2016 to USD 5.68 billion by 2021, at a CAGR of 21.3% during the forecast period. Major factors driving the mobile...

5 045 5 650 4 339
Sep 2016

Business Strategy: Asset-Oriented Value Chain 2016-2017 Investment Guide

17 pages • By IDC

This IDC Manufacturing Insights report presents IT budget benchmark data and priorities for the asset-oriented value chain (AOVC), those manufacturers that are heavily influenced by the capabilities, capacity, and efficiency of their assets, such as chemicals, pulp and paper, and metals.According to Kimberly Knickle, vice president, IT Priorities...

3 600 4 500 2 880
Sep 2016

Worldwide SMB IT Spending Update by Technology and Region, 2015-2017

14 pages • By IDC

This IDC Insight examines the global small and medium-sized business (SMB) market for advanced technology products and services. Total IT spending is presented for 2016-2017, along with the baseline year of 2015. Detail on spending totals is provided for hardware, software, IT services, and business services. Additional technology detail,...

3 600 4 500 2 880
Sep 2016

Global ATM Outsourcing Sales Market Report 2011-2021 Enterprise Wide License

126 pages • By QY Research

This report studies sales (consumption) of ATM Outsourcing in Global market, especially in North America, Europe, China, Japan, Southeast Asia and India, focuses on top players in these regions/countries, with sales, price, revenue and market share for each player in these regions, coveringCardtronics Fis Cash Transactions Asseco...

3 200 4 000 2 560
Sep 2016

Japan Government Markets Business IT Usage of the 3rd Platform 2016

11 pages • By IDC

This IDC study explores and analyzes the Japan 3rd Platform market with a focus on government, municipals, healthcare, and education segments. These segments are in severe financial environments. Thus, IT vendors are required to invest their own resources, create the 3rd Platform utilization visions together with end users, and build a model...

3 600 4 500 2 880
Sep 2016

China IT Services Market Share, 2015

15 pages • By IDC

As the macroeconomy entered a period of slow but steady growth, the IT services market as a whole fell below expectations in 2015, which led IDC to lower its market growth expectations in the current research. However, with the maturing of various 3rd Platform technologies and a general wave of digital transformation involving the integrated...

3 600 4 500 2 880
Sep 2016

The Future of IT Services Management and Delivery in the Overreaching Digital Economy

7 pages • By IDC

This IDC Insight highlights the growing importance of IT services management (ITSM) in the light of digital transformation in organizations. Traditionally, ITSM includes the entire set of processes designed to manage and improve the way IT is deployed in an organization. However, due to digital transformation (DX), ITSM is now maturing to...

2 800 3 500 2 240
Sep 2016

China IT Service Market Forecast, 2016-2020

15 pages • By IDC

As China's macroeconomy entered a period of slow but steady growth, IDC has lowered its growth expectations of China's IT service market in the current study. However, with the maturing of various 3rd Platform technologies and a general trend of digital transformation (DX) involving the integrated application of these technologies, new content...

3 600 4 500 2 880
Sep 2016

IDC PlanScape: Operationalizing FITARA by Communicating IT Value

9 pages • By IDC

This IDC study explores how public sector CIOs and IT management teams can better express to their internal agency customers, oversight organizations, and the public at large what value IT is creating to their programs and services. For IT to succeed, the value of each IT service can be expressed in terms of five key stages of value creation...

3 600 4 500 2 880
Sep 2016

IDC MaturityScape Benchmark: Financial Management of IT Services in the United States

13 pages • By IDC

This IDC study presents the results of IDC's 2016 MaturityScape Financial Management of IT Services Survey and should be viewed as a supplement to IDC MaturityScape: Financial Management of IT Services (IDC #US40616215, December 2015). Together, they provide a comprehensive overview of the IDC's financial management of IT services maturity...

3 600 4 500 2 880
Sep 2016

Call Centres UK Industry Report

280 pages • By Plimsoll Publishing Ltd UK

Plimsoll’s UK Call Centres (UK) analysis is the most definitive and accurate study of the Call Centres (UK) sector in 2016.The report is split into two sections and uses both a written and graphical analysis – analysing the 220 largest Call Centres (UK) companies. The Call Centres (UK) report contains the most-up-to-date financial...

438 477 350
Sep 2016

Call Centres Nordic Industry Report

140 pages • By Plimsoll Publishing Ltd UK

Plimsoll's Call Centres (NORDIC) analysis is the most definitive and accurate study of the Call Centres (NORDIC) sector in 2016.The report is split into two sections and uses both a written and graphical analysis – analysing the 90 largest Call Centres (NORDIC) companies. The Call Centres (NORDIC) report contains the most-up-to-date...

713 777 570
Sep 2016

IDC MaturityScape: IT Services Management

20 pages • By IDC

This IDC study positions a framework for CIOs and senior IT executives to better understand the maturity of services management for their IT "business." It describes the stages of process maturity and the dimensions and sub-dimensions that can advance an IT organization toward an optimized position. In addition, this IDC MaturityScape offers...

3 600 4 500 2 880
Sep 2016

Business Strategy: Demand for IT Services Related to Healthcare Provider Analytics

14 pages • By IDC

This IDC Health Insights report discusses analytics -- one of the most important drivers of growth in spending for provider IT consulting and outsourcing. It illuminates this demand by analyzing provider survey data for midsize to very large hospitals from October 2015 (n = 200). Findings reveal top provider IT strategic objectives, the drivers...

3 600 4 500 2 880
Aug 2016

IDC PlanScape: Creating a New IT Business Model -- "Start-Up" IT All Over Again

15 pages • By IDC

This IDC study focuses on the modernization of two key areas of the overall IT business model, financial management and service management, and suggests a new framework to help company management redesign and reinvent the following components of a new IT start-up business. These include: Segregation of duties of the CIO, central IT, LOB IT,...

3 600 4 500 2 880
Aug 2016

Mass Communication Global Market Briefing 2016

32 pages • By TBRC Business Research

The word ‘mass communication’ refers to the technology by which information is delivered to an audience. The mass communication industry consists of businesses that produce and distribute television and radio programs, motion pictures, and commercials along with video and audio recordings, games and publishing.Mass communication plays...

800 1 000 640
Aug 2016

Western Europe IT Services Market Shares, 2015: Top 30 Vendors

14 pages • By IDC

This IDC study shows that the ability to interact with business lines in client organizations and help drive digital transformation is a winning value proposition. Vendors with these capabilities saw solid growth in 2015, several of which had double-digit growth, while those with large activity in traditional outsourcing found it hard to compensate...

3 600 4 500 2 880
Aug 2016

Japan Financial Markets Business IT Usage of 3rd Platform, 2016

16 pages • By IDC

This IDC study presents performance results for 2015 and a forecast for 2016 to 2020 for 3rd Platform spending in Japanese financial institutions (i.e., banking, insurance, and securities/other financial services). In addition to looking at the efforts being undertaken around fintech by Japanese financial institutions, this report also presents...

3 600 4 500 2 880
Aug 2016

Japan Small and Medium-Sized Business Markets Forecast by Revenue, 2016-2020

25 pages • By IDC

This study, which is a translation of the Japanese document IDC #JPJ40603416, provides IT spending trends and forecasts by company size based on annual sales. Annual sales sizes are classified based on the following four revenue categories of annual sales in FY14 (accounting year): less than 10 billion yen, 10 billion to less than 30 billion...

3 600 4 500 2 880
Aug 2016

Vendor Sourcing and Management: Implementing Good Governance Through a Strategic Partnerships Office

12 pages • By IDC

This IDC study highlights exemplary outsourcing practices that can be replicated by complex organizations with significant outsourcing arrangements. Many organizations find it difficult to effectively govern one or more complex outsourcing deals to deliver value and reduce risks. CIOs and Chief Procurement Officers will find this study useful...

2 800 3 500 2 240
Aug 2016

Western European SMB Market: An Analysis of 2015 Structure and Performance Indicators

17 pages • By IDC

This IDC study provides a picture for Western Europe and the 16 countries that make up the region in terms of number of companies by employee size, while also looking at the overall relevance of SMBs from an employment perspective.

4 800 6 000 3 840
Aug 2016

The Impact of Brexit on CEE IT Markets

6 pages • By IDC

In this Insight, IDC outlines the trade and other economic ties between the U.K. and five key CEE countries (the Czech Republic, Hungary, Poland, Romania, and Slovakia), and outlines how those ties may impact the CEE region's IT markets in the coming years.

4 000 5 000 3 200
Aug 2016

Perspective: An Asset Management Enigma -- U.S. Agencies Spend Four Times More on IT per Employee Versus Industry Average

9 pages • By IDC

This IDC Government Insights Perspective looks at the information technology (IT) cost per employee across 26 different U.S. federal departments. On average, the U.S. federal government spends nearly four times more on information technology, per employee, than other industries. Currently, the federal government spends an average of about...

1 200 1 500 960
Aug 2016

Global Connected Device Management Platform Market Report 2016

151 pages • By 9Dimen Research

2016 Global Connected Device Management Platform Report is a professional and in-depth research report on the world's major regional market conditions of the Connected Device Management Platform industry, focusing on the main regions (North America, Europe and Asia) and the main countries (United States, Germany, Japan and China).The...

2 280 2 850 1 824
Aug 2016

Europe ATM Outsourcing Sales Market Report 2021

115 pages • By QY Research

This report studies sales (consumption) of ATM Outsourcing in Europe market, especially in Germany, UK, France, Italy, Spain and Russia, focuses on top players in these regions/countries, with sales, price, revenue and market share for each player in these regions, covering ON Semiconductor Corp. Shindengen Electric Manufacturing...

3 920 4 900 3 136
Aug 2016

Global Connectivity Management Platforms Market Research Report 2021

100 pages • By QY Research

Notes:Production, means the output of Connectivity Management PlatformsRevenue, means the sales value of Connectivity Management PlatformsThis report studies Connectivity Management Platforms in Global market, especially in North America, Europe, China, Japan, Korea and Taiwan, focuses on top manufacturers in global market,...

2 320 2 900 1 856
Aug 2016

Customer Expectations in IT Outsourcing are Changing Fast in Europe, and Suppliers Need to Change Faster

7 pages • By IDC

This IDC Insight examines how end-user attitudes toward IT outsourcing have shifted decisively over the past few years, following the impact of a series of major changes, including the arrival of the 3rd Platform (aka digital, and more notably, cloud and mobile technologies), the rise of customer experience (CX)/user experience (UX), agile...

400 500 320
Aug 2016