About 600 reports

Western Europe Mobile Worker Forecast, 2016-2021

6 pages • By IDC

This IDC study forecasts the Western European mobile worker population by segment and analyzes trends and drivers in mobile adoption. It includes home-based workers, office-based mobile workers, and non-office-based mobile workers. This document contains projected data for 2016-2021."Mobility is taking a leading position in the enterprise...

3 600 3 960 3 060
Mar 2017

IDC PlanScape: Artificial Intelligence-Enabled IT Service Management

10 pages • By IDC

This IDC study discusses the aspects of artificial intelligence-enabled IT service management."Today, it is becoming increasingly accepted, and desired, to leverage convenient and simplistic technologies to include virtual assistants and chatbots to perform daily tasks in our personal lives such as scheduling appointments, making purchases,...

3 600 3 960 3 060
Mar 2017

Cisco Jasper, Ericsson and Vodafone increase their strength in the connectivity management market

4 pages • By Analysys Mason

"The widespread adoption of platforms offered by Cisco Jasper, Ericsson and Vodafone grants these companies a competitive advantage over other vendors, leaving limited room for smaller and new players to expand." Cisco Jasper, Ericsson and Vodafone leave little room for competitor vendors in the connectivity management platform...

454 499 386
Mar 2017

IDC MaturityScape Benchmark: IT Services Management in the United States, 2017

12 pages • By IDC

This IDC study presents the results of IDC's 2016 IT Services Management MaturityScape Benchmark Survey and should be viewed as a supplement to IDC MaturityScape: IT Services Management 2.0 (IDC #US41694516, September 2016). Together, these documents provide a comprehensive overview of IDC's IT services management maturity model. This document...

3 600 3 960 3 060
Mar 2017

Telemarketing Bureaus and Other Contact Centers - The 2017 U.S. Market Research Report (Covers 2008-2021)

37 pages • By Kentley Insights

The 2017 Market Research Report on Telemarketing Bureaus and Other Contact Centers is an in-depth evaluation of the industry and will provide you with the key insights, trends and benchmarks you need to create a broad and comprehensive diagnostic and understanding of the industry and your company. This report is utilized for a range...

177 195 151
Mar 2017

United Arab Emirates and Saudi Arabia BPO Market Size and Forecast, 2015-2021

9 pages • By IDC

In this study, the size of the UAE and Saudi Arabian BPO services market in 2016 is presented along with the market forecast for the 2017-2021 period. The report provides an overview of the four key types of BPO services and presents the future outlook of each type in the two countries. The BPO services market has continued to grow in both...

3 600 3 960 3 060
Feb 2017

Global Business Process Outsourcing (BPO) - Services

629 pages • By Global Industry Analysts

This report analyzes the worldwide markets for Business Process Outsourcing (BPO) in US$ Million by the following Horizontal Segments: Finance & Accounting, Customer Services, HR, KPO, and Procurement. The market is also analyzed by the following End-Use Segments: Manufacturing, Telecommunications & Technology, Banking, Insurance & Finance...

4 500 4 950 3 825
Feb 2017

Global Telecom Network Outsourcing - Information Technology

185 pages • By Global Industry Analysts

This report analyzes the worldwide markets for Telecom Network Outsourcing in US$ Million by the following Network Types: Mobile Network, and Fixed Network. The report provides separate comprehensive analytics for the US, Canada, Japan, Europe, Asia-Pacific, and Rest of World. Annual estimates and forecasts are provided for the period...

4 500 4 950 3 825
Feb 2017

Japan Small and Medium-Sized Business Markets Forecast Update by Vertical Segment, 2016-2020

32 pages • By IDC

This IDC study is a translation of the Japanese document IDC #JPJ40603716 that presents the performance of the Japan small and medium-sized business (SMB) IT market in 2015 and the market forecasts for 2016-2020 by company size, product, and industry, based on the latest economic situation and product information gathered from vendor surveys...

3 600 3 960 3 060
Feb 2017

Japan Small and Medium-Sized Business Markets Business Case Study of IT Usage by Advanced Companies 2016

20 pages • By IDC

This IDC study focuses on and analyzes progressive companies that are actively using IT among small- and medium-sized businesses (SMBs). It uses data from the IT Spending Trend Survey carried out in September 2016 to compare the expectations and issues concerning IT use in SMBs that have undertaken strategic IT use policies with those that...

3 600 3 960 3 060
Feb 2017

Asia-Pacific Contact Center Applications Market, 2015

309 pages • By Frost & Sullivan

Actionable Strategies to Remain Relevant Amidst the Cloudy Landscape New analysis from Frost & Sullivan’s Digital Transformation program titled Growth Opportunities in the Global Contact Center Systems Market finds that the market for on-premises contact center systems continues to decline as companies increasingly switch...

13 636 15 000 11 591
Feb 2017

Identity & Access Management Market by Component, Organization Size, Deployment Type, Vertical, and Region - Global Forecast to 2021

147 pages • By MarketsandMarkets

“The identity & access management market is projected to grow at a CAGR of 12.9% between 2016 and 2021” The identity & access management market is estimated to grow from USD 8.09 billion in 2016 to USD 14.82 billion by 2021, at a CAGR of 12.9% between 2016 and 2021. Companies are seeking ways to increase revenue by countering cybersecurity...

6 384 7 150 5 490
Feb 2017

Medical Device Outsourcing Market Analysis By Application (Class I, Class II, Class III), By Service And Segment Forecasts, 2014 - 2025

100 pages • By Grand View Research

The global medical device outsourcing market is expected to reach USD 88.2 billion by 2025, according to a new report by Grand View Research, Inc. Rising price competition and rising need for reduction of production cost are the most impact rendering driver of the medical device outsourcing market. Sharp cutbacks in the public spending...

4 500 4 950 3 825
Feb 2017

Other Business Services in Brazil: ISIC 7499

25 pages • By Euromonitor International

Euromonitor International’s Industrial reports provide a 360 degree view of an industry. The Industrial market report offers a comprehensive guide to the size and shape of the Other Business Services market at a national level. It provides the latest retail sales data, allowing you to identify the sectors driving growth. It identifies the...

530 604 398
Feb 2017

Global Healthcare BPO Market Growth, Trends & Forecasts (2017 - 2022)

205 pages • By Mordor Intelligence LLP

Business Process Outsourcing (BPO) is a process in which healthcare providers select the most suited third party vendor for some specific business process. It allows the hospitals and medical professionals to spend their energy and valuable time on patient care rather than doing some paper work in office. The Global Healthcare...

3 864 4 250 3 284
Feb 2017

Japan IT Spending Trends by Vertical Market and Company Size 2016

56 pages • By IDC

This is a translation of the Japanese document IDC #JPJ41771616, and is summarized to reduce the gap in time since the original version was published.All of the following sections are, however, fully translated:IDC OpinionMethodologyDefinitionPast Data RevisionEssential GuidanceSynopsisThis report divides the market into 15 domestic corporate...

3 600 3 960 3 060
Feb 2017

Japan Small and Medium-Sized Business Markets Forecast Update by Region, 2016-2020

20 pages • By IDC

This IDC study is a translation of the Japanese document IDC #JPJ40603616, that presents the Japan small and medium-sized business (SMB) IT market performance in 2015 and market size forecast from 2016 to 2020 by region and cities after taking into consideration product information based on the vendor survey until September 2016 and the latest...

3 600 3 960 3 060
Feb 2017

Business Process Outsourcing Global Industry Report

150 pages • By Plimsoll Publishing Ltd UK

Plimsoll's Business Process Outsourcing (GLOBAL) analysis is the most definitive and accurate study of the Business Process Outsourcing (GLOBAL) sector in 2016. The report is split into two sections and uses both a written and graphical analysis – analysing the 100 largest Business Process Outsourcing (GLOBAL) companies. The...

1 118 1 218 950
Feb 2017

Call Centres Nordic Industry Report

140 pages • By Plimsoll Publishing Ltd UK

Plimsoll's Call Centres (NORDIC) analysis is the most definitive and accurate study of the Call Centres (NORDIC) sector in 2016. The report is split into two sections and uses both a written and graphical analysis – analysing the 90 largest Call Centres (NORDIC) companies. The Call Centres (NORDIC) report contains the most-up-to-date...

671 731 570
Feb 2017

Call Centres UK Industry Report

280 pages • By Plimsoll Publishing Ltd UK

Plimsoll’s UK Call Centres (UK) analysis is the most definitive and accurate study of the Call Centres (UK) sector in 2016. The report is split into two sections and uses both a written and graphical analysis – analysing the 220 largest Call Centres (UK) companies. The Call Centres (UK) report contains the most-up-to-date financial...

412 449 350
Feb 2017

Business Process Outsourcing UK Industry Report

320 pages • By Plimsoll Publishing Ltd UK

Plimsoll’s UK Business Process Outsourcing (UK) analysis is the most definitive and accurate study of the Business Process Outsourcing (UK) sector in 2016. The report is split into two sections and uses both a written and graphical analysis – analysing the 250 largest Business Process Outsourcing (UK) companies. The Business...

412 449 350
Feb 2017

Global M2M Services Market 2017-2021

87 pages • By Infiniti Research Limited

About Machine-to-Machine M2M Services A machine-to-machine (M2M) platform is a programmed unit in which M2M applications and services are built on. Owing to the growing adoption of the Internet of Things (IoT) and M2M services, the demand for innovative M2M platforms to enable new M2M services (such as connected cars and smart...

3 398 3 500 2 922
Jan 2017

Global Cloud Based Contact Center Market - By Solutions Offered, Services, Deployment Model, Organization Size, Industry, Geography, Trends, Forecast - (2017 - 2022)

140 pages • By Mordor Intelligence LLP

The Global Cloud Based Contact Market is valued at USD 5.68 billion in 2016 and is expected to reach a value of USD 28.79 billion by the end of 2022, growing at a projected CAGR of 26.08% during the forecast period of 2017 - 2022. A cloud-based contact center is a solution or model that enables businesses to host their contact center in a...

3 864 4 250 3 284
Jan 2017

North America IT Services MARKET, By Type, Deployment Type, Organization Size, Business Function, and Vertical - Forecast To 2021

154 pages • By MarketsandMarkets

Increasing adoption of cloud services by enterprises is driving the North America IT services market” The North America IT services market size is expected to grow from USD 175.2 million in 2016 to USD 261.5 million by 2021, at a Compound Annual Growth Rate (CAGR) of 8.3%. The significant rise in digital data has influenced enterprises...

5 045 5 650 4 338
Jan 2017

Global Network Outsourcing Market Analysis & Trends - Industry Forecast to 2025

158 pages • By Accuray Research LLP

The Global Network Outsourcing Market is poised to grow at a CAGR of around 6.7% from 2015 to 2025. Some of the prominent trends that the market is witnessing include increasing need of job outsourcing for saving business through management, increasing demand for data services through network, recent technological developments of network outsourcing,...

3 818 4 200 3 245
Jan 2017

Japan IT Spending Forecast by Vertical Market and Company Size, 2016-2020

32 pages • By IDC

This IDC study is a translation of the Japanese document IDC #JPJ41772116 that reports on the IT spending results (2014, 2015) and forecasts (2016-2020) for each area by categorizing Japan industries into 15 business areas and three nonbusiness areas. It also introduces the IT investment trends in the relevant industry segments. "Based on...

3 600 3 960 3 060
Jan 2017

Enabling "An Interconnected World, Uninterrupted" -- Catalina Labs Vendor Profile

4 pages • By IDC

This IDC Vendor Profile looks at Silicon Valley-based Catalina Labs (tagline: "an interconnected world, uninterrupted"), whose Wixi application and Wixi.Expert dashboard aim to enable end users to fix their home connectivity problems while at the same time giving service providers insight into customer issues, benefit from compacting the remediation...

2 800 3 080 2 380
Jan 2017

Global Desktop Virtualization Market - By Implementation Model, Industry, Geography, Trends, Forecast - (2017 - 2022)

120 pages • By Mordor Intelligence LLP

The desktop virtualization market is estimated to grow rapidly at a CAGR of 54.59% during the forecast period 2017-2022 to reach a market value of USD XX.XX Billion. Desktop virtualization is one of the top priorities for all IT companies. It has gained much importance over the past decade on account of different enterprises facing intense...

3 864 4 250 3 284
Jan 2017

Medical Device Analytical Testing Outsourcing Market Analysis By Services (Extractable and leachable, Material characterization, Physical testing, Bioburden testing, Sterility testing), By Region And Segment Forecasts, 2014 - 2025

110 pages • By Grand View Research

The global medical device analytical testing outsourcing market is expected to reach USD 8.3 billion by 2025, according to a new report by Grand View Research, Inc. A large number of medical device companies outsource analytical testing operations to minimize business risks, hasten product market entry, and reduce costs. These lead to significant...

4 500 4 950 3 825
Jan 2017

Desktop Virtualization Market - Forecast and Trends (2017 - 2022)

By Mordor Intelligence LLP

Desktop virtualization is one of the top priorities for all IT companies. It has gained much importance over the past decade on account of different enterprises facing intense competitive pressure leading to a cut-down of their operational costs. Desktop virtualization involves the separation of the physical client device from the operating...

3 864 4 250 3 284
Jan 2017