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Global Business Process Outsourcing (BPO) - Services I.
These forecasts include spending on ICT outsourcing and ICT elements of some outsourced business processes.
Services - includes expenditure on third-party IT services - e. g., application services, business process outsourcing services, & infrastructure services.
Services - includes expenditure on third party IT services, e. g. application services, business process outsourcing services & infrastructure services.
However, using outsourcing or consulting companies can result in a loss of internal business process knowhow, and consequently result in dependency on the service providers.
In addition, the company' s outsourcing services include application maintenance, IT infrastructure services and business process services.