5 reports

Indian Contact Center Applications and Services Market, Forecast to 2022 ##.

  • Business Process Outsourcing
  • Call Center
  • India
  • Demand
  • Market Shares

Indian Contact Center Applications Market, Forecast to 2023 ##.

  • Business Process Outsourcing
  • Call Center
  • Australasia
  • East Asia
  • India

India Contact Center Applications Market, 2015 ##.

  • Call Center
  • India
  • Forecast
  • Market Shares
  • Market Size

Contact centers anticipated to move faster toward cloudLarge enterprises are concerned about the inability to upgrade and maintain; Drive for cloud adoption supported by international cloud OEMsKey drivers to adopt cloud are cost, control, productivity and ROIMost enterprises are w

  • Call Center
  • Unified Communication
  • India
  • Demand
  • Forecast

% of the total market in 2014 Vendor Performance - Avaya continues to be the leader in the Indian contact center applications market, with a share of % in 2014 - Verint captured % the overall revenue share for second place in 2014 - Enterprises demanded unified user interface for t

  • Business Process Outsourcing
  • Call Center
  • India
  • Market Shares