5 reports

Indian Contact Center Applications Market, Forecast to 2024 Executive Summary Key Findings Market Engineering Measurements Market Overview Market Definitions Research Methodology Segmentation Segmentation (continued) Segmentation (continued) Forecasts and Trends Forecast Assumption

  • Business Process Outsourcing
  • Call Center
  • Australasia
  • India
  • Market Size

Indian Contact Center Applications and Services Market, Forecast to 2022 ##.

  • Business Process Outsourcing
  • Call Center
  • India
  • Demand
  • Market Shares

India Contact Center Applications Market, 2015 ##.

  • Call Center
  • India
  • Forecast
  • Market Shares
  • Market Size

Contact centers anticipated to move faster toward cloudLarge enterprises are concerned about the inability to upgrade and maintain; Drive for cloud adoption supported by international cloud OEMsKey drivers to adopt cloud are cost, control, productivity and ROIMost enterprises are w

  • Call Center
  • Unified Communication
  • India
  • Demand
  • Forecast

% of the total market in 2014 Vendor Performance - Avaya continues to be the leader in the Indian contact center applications market, with a share of % in 2014 - Verint captured % the overall revenue share for second place in 2014 - Enterprises demanded unified user interface for t

  • Business Process Outsourcing
  • Call Center
  • India
  • Market Shares