41 reports

Online Travel, 2022 Update - Thematic Research Summary Technology and digitization continue to revolutionize the travel industry as both consumers and companies embrace online travel.Companies have been able to utilize online platforms as a way of enabling transactions, promoting sources of information,...

  • Online Travel
  • World
  • United Kingdom
  • Average Time Online
  • Greenhouse Gas Emissions

Impact of Online Travel - Thematic Research Summary In order to succeed within today’s travel industry, the importance of holding an online platform could not be more crucial.Global online travel agent market value is forecast to reach US$372bn by 2023 in comparison to US$258bn in 2018. Evolving...

  • Online Travel
  • Tourism
  • Travel And Tourism
  • World
  • Internet Subscribers
  • Tourist Arrivals

2021 has been far from a normal or successful year for travel intermediaries with many people still avoiding travelling abroad. This is due to fears over COVID-19, the inconvenience created by additional entry requirements and the financial challenges created by the pandemic. Nevertheless, there have been positive signs of improvement for...

  • Online Travel
  • Ukraine
  • Online Travel Sales
  • Online Retail Sales

Online travel intermediaries have been heavily impacted by the COVID-19 pandemic and have not found the momentum for a stable recovery. In response to COVID-19, Chile closed its borders in mid-March 2020 and only reopened them for a short period of time at the end of the year. As the number of COVID-19 cases declined, the government allowed...

  • Online Travel
  • Chile
  • Online Retail Sales
  • Online Travel Sales

An estimated 70% of travel agents left the industry due to the COVID-19 pandemic, as shops were closed and staff were let go, with numbers reducing from 5,000 travel agents before the pandemic to approximately 1,500 in 2021. Flight Centre was forced to close more than 50 stores and significantly reduced its workforce, while STA Travel went...

  • Online Travel
  • New Zealand
  • Online Retail Sales
  • Online Travel Sales

While the retail current value sales of travel intermediaries are set to rebound during 2021, this recovery will be relatively weak because they are heavily dependent on corporate clients whose demand remained limited due to poor economic conditions and travel restrictions. This has led to an increase in virtual meetings, further undermining...

  • Online Travel
  • South Africa
  • Online Retail Sales
  • Online Travel Sales

Consumer engagement, retention, loyalty and trust begins pre-trip, builds in-trip and ends post-trip, to start again in a constant cycle. Without adopting digital innovation and a digital-first mindset, travel brands will be destined to fail in their engagement and relationship with consumers. Taking a holistic view of the traveller journey...

  • Travel
  • Online Travel
  • Advanced IT
  • World
  • APAC
  • Online Travel Sales
  • Online Retail Sales

The initial impact of the COVID-19 pandemic’s subsequent partial lockdown in Cameroon began in mid-March as the government enforced restrictions and the country’s air, land, and sea borders were closed and flights were grounded. From the end of March all hotels and retail outlets, including travel agencies and car rental facilities were subject...

  • Online Travel
  • Leisure
  • Tourism
  • Infectious Disease
  • Business Tourism
  • Leisure Travel
  • Passenger Transportation
  • Cameroon
  • Tourist Arrivals
  • International Departure

COVID-19 is expected to decimate travel in 2020, with many flights suspended and only a trickle of travellers staying in lodgings. Whereas many countries registered an uplift in tourism during the summer months, this did not happen in Azerbaijan, as infection rates remained high and several strict lockdown measures remained in place. Travel...

  • Infectious Disease
  • Tourism
  • Online Travel
  • Leisure
  • Business Tourism
  • Passenger Transportation
  • Leisure Travel
  • Azerbaijan
  • Tourist Arrivals
  • International Departure

Although the Tanzanian government did not close the country’s borders, the initial impact of the COVID-19 pandemic’s subsequent lockdown across the world impacted tourism and travel in the country negatively. Hotels and resorts were closed on 1 April and the Tanzania Civil Aviation Authority announced a suspension of all international passenger...

  • Tourism
  • Leisure
  • Online Travel
  • Business Tourism
  • Infectious Disease
  • Car Rental
  • Passenger Transportation
  • World
  • Tourist Arrivals
  • International Departure

The initial impact of COVID-19 in Algeria began in early March with a ban on meetings including sports, cultural, political and economic events. By late March, government-enforced restrictions began as Algeria’s land borders were closed and flights were grounded. All hotels and retail outlets, including travel agencies and car rental facilities...

  • Travel
  • Online Travel
  • Leisure
  • Travel Intermediary
  • Tourism
  • Infectious Disease
  • Car Rental
  • Leisure Travel
  • Passenger Transportation
  • Business Tourism
  • World
  • Tourist Arrivals
  • International Departure

Online Tourism Market, By Travel & Hotel Booking (Online, Offline), Type (Mobile, PC), Regions (United States, Europe, Latin America, Asia Pacific, Middle East) Companies (Expedia, Inc, Booking Holdings Inc, TripAdvisor Inc, Ctrip.com International Ltd) Global Analysis Growth in digital platforms drives online...

  • Online Travel
  • World
  • APAC
  • Internet Penetration
  • Mobile Phone Penetration

Online travel services market Consumers in general avail both online and offline sources of information for booking their journeys, among which ~12% of the consumers prefer to use offline sources for research, ~57% believe that the online channels give them better deals and find it more convenient to book online. With the advent of...

  • Travel Services
  • Online Travel
  • Travel
  • India
  • Internet Penetration

Online travel sales to residents increased by 9% in current value terms during 2017, which is similar to the CAGR of 11% posted over the review period. The fastest growth was seen by lodging direct online sales to residents, with a 14% current value increase to reach CZK3.8 billion. This category grew mainly thanks to the growing share of...

  • Transportation
  • Online Travel
  • Czech Republic
  • Online Travel Sales
  • Online Retail Sales

Online travel sales to residents saw a positive performance in 2017, with a growth rate of 11%, showing a faster pace of growth than offline sales. Despite mobile sales to residents only accounting for 12% of total online sales, it saw an important growth rate of 27% in 2017. Euromonitor International’s Online Travel Sales to Residents...

  • Transportation
  • Online Travel
  • Peru
  • Online Travel Sales
  • Online Retail Sales

In Kenya, rising internet penetration, improving internet infrastructure, expansion of online payment platforms and the increasingly tech-savvy population are some of the key factors that have stimulated the rapid growth of online travel sales to residents. Euromonitor International’s Online Travel Sales to Residents in Kenya report...

  • Online Travel
  • Kenya
  • Online Travel Sales
  • Online Retail Sales

Online travel sales to residents recorded current value growth of 16% in 2017, to reach AED18.0 billion. Airlines direct online sales to residents remained the key category for online sales in the country, with a 62% share of total online sales to residents, followed by online travel agencies sales to residents, constituting...

  • Online Travel
  • Transportation
  • United Arab Emirates
  • Online Travel Sales
  • Online Retail Sales

Online travel sales to residents continued its positive performance in 2017 as the population embraced the channel as trustworthy. The strongest positive impact on the channel is that since it was introduced and began to grow, there have been no negative reports of scandals related to online sales. It could be said that it...

  • Transportation
  • Online Travel
  • Croatia
  • Online Travel Sales
  • Online Retail Sales

Online travel sales are experiencing a growth trend. Throughout the review period, the category posted double-digit year-on-year growth, seeing 17% growth in 2017. The two most dynamic areas in 2017 were airlines direct online sales to residents, with 21% growth, and other travel intermediaries online sales to residents, up...

  • Transportation
  • Online Travel
  • Ecuador
  • Online Retail Sales
  • Online Travel Sales

Online travel sales to residents grew strongly in retail current value terms in 2017. Growth in 2017 was driven by millennials and the urban population. These consumers view travel as a lifestyle choice, rather than simply as an annual family holiday. Furthermore, demonetisation helped to grow online travel sales during the year. Railway bookings...

  • Transportation
  • Online Travel
  • India
  • Online Travel Sales
  • Online Retail Sales

Online travel sales to residents recorded strong growth in 2017, thanks to rising internet penetration and greater familiarisation with online payment options. Furthermore, players also focused on building better websites to draw more customers online. Other transport direct online sales to residents saw the fastest growth in 2017. In 2014,...

  • Online Travel
  • Vietnam
  • Online Travel Sales
  • Online Retail Sales

2016’s GDP growth of 6.8% in the Philippines was the 11th highest globally. The economy is thus expected to grow by a solid pace as the government’s initiatives including infrastructural spending are paying dividends. Construction and financial intermediation, which includes real estate, renting and business activities, were the fastest growing...

  • Transportation
  • Online Travel
  • Leisure
  • Philippines
  • Online Travel Sales
  • Online Retail Sales

Operators in the travel industry have been proactive in improving their services, granting security to carry out transactions along with increasing the number of discounts. Online travel sales to residents grew by 14% in current value terms in 2017, as travel products have become some of the most popular in the online channel...

  • Transportation
  • Online Travel
  • Chile
  • Online Travel Sales
  • Online Retail Sales

Online travel sales to residents continue to gain ground against offline sales, rising by 15% to reach UAH16 billion in 2017. It should be noted that all categories posted a positive performance, despite the instability of the Ukrainian economy and the tense political situation in the country. Airlines direct online sales to...

  • Transportation
  • Online Travel
  • Leisure
  • Ukraine
  • Online Travel Sales
  • Online Retail Sales

The performance of online sales to residents remained strong in 2017 due to this channel offering a combination of great convenience, information availability and numerous platforms, as well as enabling price comparisons. Euromonitor International’s Online Travel Sales to Residents in Taiwan report offers a comprehensive guide to...

  • Transportation
  • Online Travel
  • Taiwan
  • Online Travel Sales
  • Online Retail Sales

Very dynamic value growth continued to be seen in online travel sales to residents in 2017 as the category increased by 16% in current value over the course of the year. The convenience that making online bookings represents and the opportunity that the internet presents to consumers to save time during the travel booking is...

  • Online Travel
  • Slovakia
  • Online Travel Sales
  • Online Retail Sales

In 2017, increasing customer preference for and trust in online reservations and payments and successful company-level investments in their online operations continued to boost the performance of online travel sales to residents. Consequently, online travel sales to residents registered current value growth of 19%. Euromonitor International’s...

  • Online Travel
  • Turkey
  • Online Travel Sales
  • Online Retail Sales

In 2017, online travel sales to residents recorded current value growth of 22%, to reach RUB667 billion. It should be noted that all of the categories within online travel sales to residents experienced positive performances despite the negative macroeconomic situation in the country. Almost all categories of online travel...

  • Online Travel
  • Transportation
  • Russia
  • Online Travel Sales
  • Online Retail Sales

Online travel sales to residents continued to register strong value growth in 2017, with a sales rise of 6%. In general, more and more Singaporeans are choosing to do their travel planning, from sourcing to booking, online and on their own. According to a study by metasearch site KAYAK, the number of Singaporeans referring...

  • Transportation
  • Online Travel
  • Leisure
  • Singapore
  • Online Travel Sales
  • Online Retail Sales

Online travel sales to residents increased by 12% in 2017, slightly less overall than the previous year as a result of the inclusion of more offline payment options. According to CNBV 92% of the adult population prefer to use cash, leading online players of different industries to include offline payment methods in order to...

  • Online Travel
  • Mexico
  • Online Travel Sales
  • Online Retail Sales