ICT budget and staffing trends in large enterprises - Enterprise ICT investment plans

  • Nov 2013
  • By Kable
  • 34 pages

ICT budget and staffing trends in large enterprises - Enterprise ICT investment plans

  • Nov 2013
  • By Kable
  • 34 pages
Product Synopsis

This report presents the findings from a survey of 616 large enterprises regarding their Information and Communications Technology (ICT) budgets and staff allocation. The survey investigates how large enterprises currently allocate their ICT budgets across the core areas of enterprise ICT spend, namely hardware, software, IT services, communications and consulting.

Introduction and Landscape

Why was the report written?
In order to provide a depth of insight into ICT vendors' and service providers' potential customers

What is the current market landscape and what is changing?
ICT spending amongst large enterprises is expected to witness an upward trajectory with the gradual recovery of the global economy and improving investment sentiment.

What are the key drivers behind recent market changes?
Recent ICT trends, such as enterprise mobility, cloud computing, and business analytics are influencing ICT spending, as these technological advancements are helping to optimise the cost structure, support revenue growth, and streamline operations within such large enterprises.

What makes this report unique and essential to read?
Kable Global ICT Intelligence has invested significant resources in order to interview CIOs and IT managers about their IT Budgets. Very few IT analyst houses will have interviewed 610+ ICT decision makers in the large enterprises market in H2 2012.

Key Features and Benefits

Understand how ICT budgets are set to change in 2013 in terms of their overall size.

Appreciate how budgets are allocated across the core elements of ICT spend, including hardware, software, services, communications and consulting.

Learn how ICT money is being spent in areas such as the data centre, applications, IT management and the network.

Establish how IT staff are typically allocated within large enterprises.

Gain insight into with whom large enterprises plan to spend their ICT money.

Key Market Issues

Increasing bandwidth requirements driven by the growing adoption of cloud computing and mobility is creating demand for networking equipment amongst large enterprises.

Large organisations' need to improve their operational efficiency and performance is driving the demand for IT services in the likes of application development and integration and hosting services.

Demand for data centres (both in-house as well as outsourced) is on the rise as large enterprises are generating large volumes of data that needs to be stored and analysed for future reference.

Large enterprises are planning to increase their average budget allocation for internal development and maintenance - from 24% in 2012 to 25% in 2013 - as organisations look to focus on improving their transparency and capabilities to support innovation and accommodate new revenue generating opportunities.

The survey shows that 25% of total IT employees have been resourced on service support and help desks, since this function enables enterprises to eliminate down time and increase the operational effectiveness of their ICT systems.

Key Highlights

Kable's survey reveals that large enterprises are allocating the highest proportion of their hardware budgets to clients, followed by network and communications equipment and mainframes.

The survey reveals that large enterprises are allocating a significant proportion of their software budgets to software licenses, highlighting the fact that they are keen to implement various applications in order to enhance their competitiveness and streamline their operations.

Software expenditure amongst large enterprises is highly focused on enterprise applications, which has the largest average allocation of 17%.

The survey shows that large enterprises are allocating the highest proportion of their IT consulting services budgets to systems planning and design consulting, as it improves the efficiency and effectiveness of their business operations.

Kable's survey shows that large enterprises are still dependent on fixed voice for enterprise communications, with enterprises allocating the highest share of their telecommunications budgets to this area.
1 Trends in ICT budgets
1.1 Introduction
1.2 Survey demographics
1.3 ICT budget changes
1.4 ICT budget allocation by core technology area
1.5 ICT budget allocation by function
1.6 ICT spending by entity
1.7 IT staff distribution
2 Detailed ICT budget allocations
2.1 Introduction
2.2 Hardware budget breakdown
2.3 Software budget breakdowns
2.4 Third party IT services expenditure
2.5 Telecommunications budget
3 Summary
3.1 Large enterprises are optimistic about their ICT investments in 2013
4 Appendix
4.1 Definitions
4.2 Further reading
4.3 Contact the authors

List of Tables

Table 1: Large enterprises - ICT survey geographic breakdown
Table 2: Large enterprises - ICT survey industry breakdown
Table 3: Recent and expected ICT budget changes among large enterprises
Table 4: Large enterprises' (external) ICT budget allocation, 2012 and 2013
Table 5: Large enterprises' ICT budget allocation by function, 2012 and 2013
Table 6: Large enterprises' (external) ICT budget allocation by entity, 2012 and 2013
Table 7: Average allocation of full-time IT staff members in large enterprises
Table 8: Large enterprises' average hardware budget allocation
Table 9: Average allocation of software budgets in large enterprises
Table 10: Large enterprises' average software budget allocation by technology
Table 11: Large enterprises' average IT services budget allocation
Table 12: Large enterprises' average IT consulting services budget allocation
Table 13: Large enterprises' average telecommunications budget allocation

List of Figures

Figure 1: Large enterprises - ICT survey geographic breakdown
Figure 2: Large enterprises - ICT survey industry breakdown
Figure 3: Recent and expected ICT budget changes among large enterprises
Figure 4: Large enterprises' (external) ICT budget allocation, 2012 and 2013
Figure 5: Large enterprises' ICT budget allocation by function, 2012 and 2013
Figure 6: Large enterprises' ICT budget allocation by entity, 2012 and 2013
Figure 7: Average allocation of full-time IT staff members in large enterprises
Figure 8: Large enterprises' average hardware budget allocation
Figure 9: Average allocation of software budgets in large enterprises
Figure 10: Large enterprises' average software budget allocation by technology
Figure 11: Large enterprises' average IT services budget allocation
Figure 12: Large enterprises' average IT consulting services budget allocation
Figure 13: Large enterprises' average telecommunications budget allocation
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