About Global BPO Market in Public Sector BPO is a segment of outsourcing, which consists of subcontracting certain business processes of an organization to a third-party vendor that has expertise in the required domain. The Public sector refers to government services such as the military, police, public education, public transit, healthcare services as well as employees working for government organizations. The BPO services in Public sector support governments to perform various functions such as e-governance initiatives, taxation, asset registration, pensions, and welfare programs, including financial assistance for the unemployed, and in a cost-effective manner.
TechNavio's analysts forecast the Global BPO market in Public sector is set to grow at a CAGR of 6.0 percent over the period 2014-2019
Covered in this Report The Global BPO market in Public Sector can be categorized into four segments: F&A Outsourcing, CRM BPO, HR Outsourcing, and Procurement Outsourcing. This report covers information about the market share of the Global BPO market in Public sector by services and by geography.
TechNavio's report, Global BPO Market in Public Sector 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. The report also covers the market landscape of the Global BPO market in Public sector and its growth prospects in the coming years. The report also includes the profiles of key vendors operating in this market.
Key Regions • Americas • APAC • EMEA
Key Vendors • Accenture • Capgemini • IBM • Serco Global Services • TCS • Unisys • Wipro
Other Prominent Vendors • 3i Infotech • Aegis • Amadeus IT Group • Aon • ATS Group • CGI • Cognizant • Convergys • Corbus • EXL • Genpact • Harris • Hays • HCL Technologies • Hudson • Infosys • Kelly • Kenexa • Logica • NCO Financial Systems • Neeyamo • Northrop Grumman • Pinstripe and Ochre House • Pontoon Solutions • Steria • Sutherland • TDS • WNS • Xerox
Market Driver • Enhancement of Service Delivery Platforms • For a full, detailed list, view our report.
Market Challenge • Increase in Budgetary Pressures • For a full, detailed list, view our report.
Market Trend • Increased Shift toward Omni-channels • For a full, detailed list, view our report.
Key Questions Answered in this Report • What will the market size be in 2019 and what will the growth rate be? • What are the key market trends? • What is driving this market? • What are the challenges to market growth? • Who are the key vendors in this market space? • What are the market opportunities and threats faced by the key vendors? • What are the strengths and weaknesses of the key vendors?
Our reports have been used by over 10K customers, including:
The global IT outsourcing market was valued at USD 318.5 billion in 2020, and it is expected to reach USD 425.19 billion by 2026, registering a CAGR of 4.5%, during the forecast period (2021 - 2026). With digital transformation, organizations have become dependent on the success of creative applications and extensions that IT could provide....
358 pages •
By Global Industry Analysts
• Jan 2021
- StrategyR - A Trademark of Global Industry Analysts, Inc.
- Project Edition: 18
- Influencer Pool: 68614
- MarketGlass™ Platform - Our influencer driven interactive research platform draws from unique perspectives of participating executives from featured companies....
South Africa Business Process Outsourcing Market Size, Share & Trends Analysis Report By Service (Customer Services, Finance & Accounting), By End-use (BFSI, IT & Telecommunications), And Segment Forecasts, 2020 - 2027
South Africa BPO Market Growth & Trends
The South Africa business process...
400 pages •
By The Business Research Company
• Nov 2020
Payer Services Global Market Report 2020-30: Covid 19 Growth and Change provides the strategists, marketers and senior management with the critical information they need to assess the global payer services market. This report focuses on payer services market which is experiencing strong growth. The report gives a guide to the payer...
BPO Services Global Industry Guide 2016-2025
Global BPO Services industry profile provides top-line qualitative and quantitative summary information including: market size (value 2016-20, and forecast to 2025). The profile also contains descriptions of the leading players including key...
Global Business Process Outsourcing Market Outlook to 2024 Summary Global Business Process Outsourcing Market Outlook to 2024 analyses the current trends, drivers and challenges impacting the business process outsourcing market.The report also presents GlobalData’ view of the revenue opportunities...
The global BPO business analytics market grew at a CAGR of around 25% during 2014-2019. Business analytics refers to a data management solution that enables organizations to comprehend potential customers, make strategic decisions, optimize operational costs, and improve business proficiency and competitiveness. The...
The global gamification market was valued at USD 7.98 billion in 2019, and it is estimated to witness a CAGR of 25.10% over the forecast period (2020-2025). The exponential growth in the number of smartphones and mobile devices has directly created a vast base for the gamification market. This growth is also supported by the increasing recognition...
Twilio Inc. - Tech Innovator Profile Summary Twilio Inc. (Twilio) is a provider of cloud communications platforms that enable developers to build and manage applications without the need to create and maintain the underlying infrastructure. Scope The report provides information...
Abstract Technical Support & Help Desk Services Procurement in the US This report is intended to assist buyers of technical support and help desk services. Technical support and help desk service providers field questions and incoming calls from customers in need of assistance with product or service features....
Business Process Outsourcing
Household Consumption Expenditure
You can change your Cookie Settings at any time but parts of our site will not function correctly without them.