Worldwide Problem Management Software Forecast, 2016-2020

Worldwide Problem Management Software Forecast, 2016-2020

  • January 2016 •
  • 10 pages •
  • Report ID: 3602321 •
  • Format: PDF
This IDC study presents a five-year forecast for the worldwide problem management software market as of November 2015. This study also updates the previous forecast published in Worldwide Problem Management Software Forecast, 2015-2019: Digital Transformations Fuel Market Growth (IDC #257182, June 2015)."As 3rd Platform digital services continue to gain acceptance and traction in companies large and small, traditional approaches to IT service delivery are increasingly being seen as too slow. Thus IT organizations are increasingly seeking problem management solutions that integrate advanced mobility optimizations and intuitive self-service as well as collaboration and analytic capabilities to optimize their services in support of business growth imperatives." -- Robert Young, research director, IT Service Management and Client Virtualization Software.