The The digital telco: changing consumer behaviour and growing competition are driving CSPs to become DSPs

The The digital telco: changing consumer behaviour and growing competition are driving CSPs to become DSPs

  • March 2016 •
  • 9 pages •
  • Report ID: 3713498
<p>The changing market environment for digital economy services, triggered by evolving customer expectations and increasing competition from over-the-top (OTT) providers has prompted communications service providers (CSPs) to reconsider their digital customer engagement strategies, both in terms of delivering traditional services and in offering new features.</p>
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Country=UnitedKingdom Industry=Telecom ParentIndustry=ICTAndMedia Date=201603 Topic=Demand Publisher=AnalysysMason Price=2000