Worldwide and U.S. IT Outsourcing Services Market Shares, 2019: Top 10 Worldwide and U.S. IT Outsourcers

Worldwide and U.S. IT Outsourcing Services Market Shares, 2019: Top 10 Worldwide and U.S. IT Outsourcers

  • June 2020 •
  • 14 pages •
  • Report ID: 3910669 •
  • Format: PDF
This IDC study highlights how the landscape of IT outsourcers is shifting as players are utilizing different strategies to either maintain leadership or climb the ranks to become the leader in this market. For further details of the IT outsourcing (ITO) services market definition, see IDC's Worldwide Services Taxonomy, 2019 (IDC #US44916019, March 2019)."IDC believes that COVID-19 will mark a major turning point in the IT outsourcing services market in which the fundamental means of provisioning IT capabilities across infrastructure and applications will involve cloud services, whether IaaS, PaaS, or SaaS, along with different cloud options utilizing private, public, and hybrid clouds," says David Tapper, VP, Outsourcing and Managed Cloud Services at IDC. "Building a successful managed cloud services business will require managed SPs to focus on higher-value services, support a full array of technology options with platform providers, pursue hybrid solutions with public cloud providers, support client need for multicloud management, drive automation across the life cycle of services, and incorporate advanced analytics to drive operational excellence."
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