BPO Services in Brazil

BPO Services in Brazil

  • November 2020 •
  • 44 pages •
  • Report ID: 3957761 •
  • Format: PDF
BPO Services in Brazil

Summary
BPO Services in Brazil industry profile provides top-line qualitative and quantitative summary information including: market size (value and volume 2016-20, and forecast to 2025). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market.

Key Highlights
- BPO services include revenues generated both from signed deals that remain under contract and the annual revenues associated with new contracts signed within a particular calendar year. The services include the outsourcing of functions such as customer relationship management, knowledge process outsourcing, finance & accounting, human resources, procurement, and vertical-specific processes. The total value of the market represents the demand for the service coming from a particular country.
- The Brazilian BPO services market is expected to generate total revenues of $4.7bn in 2020, representing a compound annual growth rate (CAGR) of 0.8% between 2016 and 2020.
- The vertical-specific BPO segment is expected to be the market’s most lucrative in 2020, with total revenues of $1.3bn, equivalent to 28.4% of the market’s overall value.
- A decline of 9% is anticipated in 2020 as a result of the COVID-19 pandemic.

Scope
- Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the bpo services market in Brazil
- Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the bpo services market in Brazil
- Leading company profiles reveal details of key bpo services market players’ global operations and financial performance
- Add weight to presentations and pitches by understanding the future growth prospects of the Brazil bpo services market with five year forecasts by both value and volume

Reasons to Buy
- What was the size of the Brazil bpo services market by value in 2020?
- What will be the size of the Brazil bpo services market in 2025?
- What factors are affecting the strength of competition in the Brazil bpo services market?
- How has the market performed over the last five years?
- What are the main segments that make up Brazil’s bpo services market?
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