This IDC study provides an updated market sizing for the worldwide CRM applications software market based on completed revenue modeling and a revised forecast for the market over a 10-year period, with a five-year forecast (2016-2020) and segment breakdown by the four CRM functional markets: marketing automation, sales automation, customer service, and contact center."The CRM applications market is center stage of the largest customer initiative focused period to date. Customer experience coupled with digital transformation is fueling renovation and innovation within customer handling," said Mary Wardley, program VP, CRM and Enterprise Applications. "Customer independence and buying power coupled with new tools for communication are putting consumers and the organizations with whom they do business on equal footing. Technology prowess and transparent and responsive customer handling will be the new market differentiation in a commoditized world."
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233 pages •
By Asia Market Information & Development Company
• Jun 2021
China’s demand for Accounting Applications has grown at a fast pace in the past decade. In the next decade, both production and demand will continue to grow. The Chinese economy maintains a high speed growth which has been stimulated by the consecutive increases of industrial output, imports & exports, consumer...
The implementation of track and trace solutions and technologies is an important strategy adopted by many manufacturing companies and regulatory bodies in recent years. The global track and trace solutions market is projected to reach USD 7.3 billion by 2026 from USD 4.1 billion in 2021, at a CAGR of 12.1% during the forecast period. Growth...
228 pages •
By Global Industry Analysts
• Apr 2021
- Global Application Development and Deployment Software Market to Reach $697.5 Billion by 2027
- Amid the COVID-19 crisis, the global market for Application Development and Deployment Software estimated at US$168.6 Billion in the year 2020, is projected to reach a revised size of US$697.5 Billion by 2027,...
The 3D metrology market is estimated to grow from USD 9.6 billion in 2021 to reach USD 13.4 billion by 2026; it is expected to grow at a CAGR of 6.8% from 2021 to 2026. A few key factors driving the growth of this market are increased R&D spending on 3D metrology, focus on quality control while manufacturing goods, and demand for higher productivity...
The academic software market in North America is expected to grow from US$ 270.63 million in 2019 to US$ 809.26 million by 2027; it is estimated to grow at a CAGR of 15.2% from 2020 to 2027. Artificial intelligence (AI) is a technology that gives computers the ability, in the same way as humans, to communicate with people, understand events,...
The AIOps Market was valued at USD 13.51 billion in 2020, and is projected to be worth USD 40.91 billion by 2026, registering a CAGR of approximately 21.05% during the forecast period of 2021-2026. With the increase in the number of people working from home, enterprise instituted work-from-home (WFH) policies shifted information security focus...
The global VaaS market size is expected to grow from USD 3.8 billion in 2020 to USD 6.2 billion by 2026, at a Compound Annual Growth Rate (CAGR) of 8.7% during the forecast period. Organizations are spending more towards adoption of cloud services due to improved communication among various departments and clients. The increasing number of...
Digital Twins in Construction - Thematic Research
Digital twins are digital representations of physical assets, systems, or processes.They help to detect, prevent, predict, and optimize the physical environment through the use of artificial intelligence (AI), real-time analytics, visualization,...
This IDC study provides historical data (2016-2020) and forecast data (2021-2025) for the worldwide service provider compute and storage infrastructure market. The forecast and historical data illustrate consumption of infrastructure hardware segmented by service provider category: hyperscaler, cloud service provider, digital service provider,...
The high-performance computing market is expected to witness a CAGR of 6.13% over the forecast period from 2020 to 2025. Factors, such as increasing investments in the Industrial Internet of Things (IIoT), artificial intelligence (AI), and engineering, which demand electronic design automation (EDA), are likely to drive the market over the...
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