Chatbot Market - Global Industry Analysis, Size, Share, Growth, Trends, and Forecast 2016 - 2024

Chatbot Market - Global Industry Analysis, Size, Share, Growth, Trends, and Forecast 2016 - 2024

  • December 2016 •
  • 150 pages •
  • Report ID: 4589994 •
  • Format: PDF
Global Chatbot Market: Overview

Chatbot refers to a computer program, which stimulates the conversation between human and the machine. Generally, a chatbot acts like a real person with the support of artificial intelligence. The major applications of the chatbot include ecommerce websites, social media platforms, call centers, gaming and mobile applications.

The Chatbot Market report provides an in-depth analysis of the global chatbot market for the period 2015 – 2024, wherein 2015 is the base year and the years from 2016 to 2024 is the forecast period. The report also contains the compound annual growth rate (CAGR %) from 2016 to 2024 for all the segments. The report covers key trends prevailing in the global chatbot market over the forecast period. The report also provides impact analysis for those key trends across all the geographical regions. It also highlights various drivers, restraints, and opportunities expected to influence the market’s growth during the forecast period.

Global Chatbot Market: Key Segmentations

The study provides a holistic perspective on market growth in terms of revenue estimates (in US$ Mn), across different geographies, which include North America, Europe, Asia Pacific (APAC), Middle East & Africa (MEA), and South America. The market estimates have been analyzed by taking into account the impact of various economic, political, technological, social, and legal and the existing market dynamics influencing market growth. The report would also include executive summary, providing the overview of the global chatbot market. The report also provides industry development and key market indicators for the global chatbot market.

This research study on the global Chatbot market provides a detailed analysis based on the different segments including platform type and enterprise type. Based on the platform, the market is divided into the web-based, mobile and stand-alone. Based on enterprise size, the market is segmented into small & medium enterprises and large enterprises. The report also covers profiles of major players, their growth strategies and also focuses on various recent developments, and includes market positioning analysis of key players operating in the chatbot market. The report also encompasses cross segment market attractiveness analysis, for different geographies based on their growth rate and market size. The report also analyses the global chatbot ecosystem and recognizes key stakeholders of the industry.

Global Chatbot Market: Competitive Landscape

The study includes competition matrix for key players in the global chatbot market based on their capabilities and growth potential. The competition matrix also benchmarks the key companies in the global chatbot market on the basis of top line growth, market share, segment growth, infrastructure capabilities, market position, product offerings, R&D focus and future outlook. The completion matrix also contains the major developments made by the company in the recent years.

Under the company profiles section, the report provides an overview of the players operating in the market, the strategies deployed by them to gain competitive advantage, the annual revenue generated by them in the past two or three years, SWOT analysis, regional breakdown and their relevant business segment revenue. The report also contains market share analysis of the key players in the global chatbot market for the year 2015 based on their revenues generated for the same year.

The report aims to provide an inclusive analysis of the global chatbot market across geographical regions, which are further sub-segmented into countries located in the region to cover in-depth analysis of the global chatbot market. Key countries included in the scope of the study are - The U.S., Canada, the U.K., Germany, France, China, India, Japan, Australia UAE, Saudi Arabia, Brazil and Argentina.

The key players profiled in this report include – Astute Solutions, Facebook, Inc. ,Google, Inc., Haptik, Inc., Helpshift, Imperson Ltd., Kasisto Inc., Kiwi, Inc., Microsoft Corporation, Pandorabots, Inc., Slack Technologies, Inc. ToyTalk (PullString Inc.) and Yahoo Inc.

The global Chatbot market has been segmented as follows:

Chatbot Market, by Platform


Chatbot Market, by Enterprise Size

Small and Medium Enterprises
Large Enterprises

Chatbot Market, by Geography

North America
The U.S.
Rest of North America
The U.K.
Rest of Europe
Asia Pacific (APAC)
Rest of APAC
Middle East & Africa (MEA)
United Arab Emirates (the UAE)
Saudi Arabia
Rest of MEA
South America
Rest of Latin America