Evolution of Support Services: Global Trends and Outlook

Evolution of Support Services: Global Trends and Outlook

  • December 2016 •
  • 57 pages •
  • Report ID: 4602761 •
  • Format: PDF
This report examines trends in device adoption among broadband households in the U.S., Europe, and other regions worldwide. It also examines the primary gaps in product and support experiences faced by consumers and assesses the market demand for premium support services. The report includes a five-year global forecast for premium support services.