Japan Unified Communications and Collaboration Forecast, 2019-2023

Japan Unified Communications and Collaboration Forecast, 2019-2023

  • July 2019 •
  • 13 pages •
  • Report ID: 5445170 •
  • Format: PDF
This IDC study provides the 2018 results and forecasts for the unified communications and collaboration (UC&C) market from 2019 to 2023. IDC divides the Japan UC&C market into four major categories based on solution types -- the IP telephony market, the collaborative applications market, the IP conferencing system market, and the IP contact center system market -- and analyzes the market size and provides a forecast for each segment. The Japan UC&C market posted a strong growth in 2018 because of the acquisition of large contract orders for voice communication platforms and IP contact center systems. "In order for the Japan UC&C market to continue to grow in the future, IT suppliers should work together with partners on UC&C-based business communications centering on platform integration to provide UCC functions, data collaboration between applications, and workstyle transformation," explains Takashi Manabe, group director, IDC Japan.