The Multi-Vendor Support Services (MVSS) market is expected to grow at a Compound Annual Growth Rate (CAGR) of 2.52% during the forecast period The global MVSS market size is expected to grow from USD 53.09 billion in 2018 to USD 60.14 billion by 2023, at a Compound Annual Growth Rate (CAGR) of 2.52% during the forecast period. Major growth factors for the market include the rapidly increasing changes in the IT infrastructure, rising maintenance costs of Original Equipment Manufacturer (OEM) services, reducing IT support and maintenance complexities, and regaining control of infrastructure support from OEMs. However, the loss of control over IT assets, concerns over sharing of proprietary data, and privacy and security issues may restrain the market growth.
The hardware support services segment to hold a larger market size during the forecast period Hardware support services are pre-emptive and corrective services that help physically repair or optimize hardware, which includes contract maintenance and per-incident repair.These support services comprise remote and onsite desktop, server, and storage support.
Furthermore, they also include online and telephone technical troubleshooting and assistance for setup, and all fee-based hardware warranty upgrades.The hardware support services segment is expected to hold a higher market share in the MVSS market.
The growth of this market is fuelled by the increase in demand for a new level of support services in this market.
The sales and marketing segment to hold the largest market size during the forecast period IT applications help optimize enterprises’ marketing and sales distribution activities.Organizations are using Customer Relationship Management (CRM) software solutions and other associated services to manage customers and prospects, send emails, make calls, and manage pipelines, among others.
Furthermore, the marketing activities have changed considerably over the last decade, as organizations are focusing on digital marketing and using advanced analytics to find customer preferences and market trends. Enterprises are digitizing this business application and MVSS are helpful in increasing the efficiency of these organizations by reducing downtime, increasing life of devices, managing software updates and patches, and maintaining the IT infrastructure with the help of services such as proactive reporting and analytics, remote advisory, and proactive maintenance services.
Asia Pacific (APAC) to grow at the highest CAGR during the forecast period APAC is expected to grow at the highest CAGR during the forecast period.The increasing global competition and high economic growth in the emerging countries, such as China and India, are boosting the growth of the MVSS market in APAC.
The technological landscape of APAC is heavily dependent on technological innovations. Therefore, organizations are rapidly adopting MVSS to increase the efficiency of overall infrastructure, and reduce the maintenance and support service costs. In the process of determining and verifying the market size of several segments and subsegments gathered through secondary research, extensive primary interviews were conducted with key people. The break-up of the profiles of the primary participants is as follows: • By Company: Tier 1 – 30 %, Tier 2 – 40%, and Tier 3 – 30% • By Designation: C-Level – 72%, Director Level – 14%, and Others – 14% • By Region: North America – 57%, Europe – 14%, and APAC – 29%
The MVSS market includes major vendors, such as IBM (US), Dell (US), HP (US), Oracle (US), Fujitsu (Japan), NEC (Japan), Symantec (US), Hitachi (Japan), and Lenovo (China).
Research Coverage The report includes an in-depth competitive analysis of the key players in the MVSS market, along with their company profiles, recent developments, and key market strategies. It segments the MVSS market by service type, business application, organization size, vertical, and region.
Reasons to buy the Report: The MVSS market is segmented on the basis of service types, business applications, organization size, verticals, and regions. The report would help the market leaders/new entrants in the MVSS market in the following ways: 1. The global MVSS market size includes the revenues generated by Original Equipment Manufacturers (OEMs), Third-Party Maintenance (TPM) service providers, and System Integrators (SIs) offering full or partial support services for business applications and verticals. Moreover, the overall revenue of the MVSS market includes the revenues generated from managed services, professional services, and Business Process Outsourcing (BPO) services. The global market size is arrived at considering the revenues of hardware and software MVSS providers. The report provides the closest approximations of the revenue numbers for the overall market and its subsegments. The market numbers are further divided into service types, business applications, organization size, verticals, and regions. 2. The report helps stakeholders understand the pulse of the market and provides them with information on the key market drivers, restraints, challenges, and opportunities. 3. The report would help stakeholders understand their competitors and gain more insights to improve their market positions. The competitive landscape section includes competitors’ ecosystem, new product developments, partnerships, and mergers and acquisitions.
Our reports have been used by over 10K customers, including:
Tech support: The shift to cloud computing will likely precipitate increased demand for industry services Abstract IT Consulting in the US The IT Consulting industry comprises companies that help businesses design and implement information technology (IT) systems and infrastructure. Due to the low capital...
Enterprise Asset Management (EAM) Market Research Report: By Offering (Solution, Service), Enterprise (Large Enterprises, SMEs), Deployment (On-Premises, Cloud), Vertical (Energy and Utilities, Manufacturing, Healthcare and Life Sciences, Transportation and Logistics, IT and Telecom, Government and Defense, Oil and Gas) - Global Industry...
Government initiatives for promoting the use of precision planting technology to surge the adoption of precision planting systems The precision planting market is estimated to be worth USD 3.6 billion in 2020 and projected to reach USD 4.6 billion by 2025, at a CAGR of 5.1%. The market has a promising growth potential owing to several driving...
The North America Digital Workplace Market would witness market growth of 20.1% CAGR during the forecast period (2020-2026). North America is the most developed market for emerging technologies and services in the workplace. Since the region is home to a vast range of businesses and has a variety of technological knowledge, innovative...
IT Hardware Global Industry Guide 2015-2024
Global IT Hardware industry profile provides top-line qualitative and quantitative summary information including: industry size (value 2015-19, and forecast to 2024). The profile also contains descriptions of the leading players including key...
Lack of IT skilled professionals, and cost reduction and lower IT budgets to force enterprises to leverage managed services. The global managed services market is expected to grow from USD 223.0 billion in 2020 to USD 329.1 billion by 2025, at a Compound Annual Growth Rate (CAGR) of 8.1% during the forecast period. Factors that drive the...
The Asia Pacific Log Management Market would witness market growth of 13.1% CAGR during the forecast period (2019-2025). The Asia Pacific (APAC) region is composed of growing economies including China, India, Australia and Japan, which are expected to experience high growth rates in the Log Management Market. Due to the rapid growth...
IT Hardware in North America
IT Hardware in North America industry profile provides top-line qualitative and quantitative summary information including: market size (value 2015-19, and forecast to 2024). The profile also contains descriptions of the leading players including key financial...
IT Hardware in Asia Pacific
IT Hardware in Asia-Pacific industry profile provides top-line qualitative and quantitative summary information including: market size (value 2015-19, and forecast to 2024). The profile also contains descriptions of the leading players including key financial...
Increase in adoption of 3D content in the sports sector is the major factor driving the growth of the volumetric video market. The global volumetric video market size is estimated to grow from USD 1.4 billion in 2020 to USD 5.8 billion by 2025, at a CAGR of 32.8% between 2020 and 2025. The most significant factor driving the growth...
Household Consumption Expenditure
You can change your Cookie Settings at any time but parts of our site will not function correctly without them.