Global Automatic Call Distributor Industry

Global Automatic Call Distributor Industry

  • September 2020 •
  • 182 pages •
  • Report ID: 5817709 •
  • Format: PDF
Global Automatic Call Distributor Market to Reach $1.8 Billion by 2027

Amid the COVID-19 crisis, the global market for Automatic Call Distributor estimated at US$1 Billion in the year 2020, is projected to reach a revised size of US$1.8 Billion by 2027, growing at aCAGR of 8.9% over the period 2020-2027. Cloud-based, one of the segments analyzed in the report, is projected to record 10.1% CAGR and reach US$931.5 Million by the end of the analysis period. After an early analysis of the business implications of the pandemic and its induced economic crisis, growth in the On-Premises segment is readjusted to a revised 7.7% CAGR for the next 7-year period.

The U.S. Market is Estimated at $273.2 Million, While China is Forecast to Grow at 12.1% CAGR

The Automatic Call Distributor market in the U.S. is estimated at US$273.2 Million in the year 2020. China, the world`s second largest economy, is forecast to reach a projected market size of US$387.8 Million by the year 2027 trailing a CAGR of 12.1% over the analysis period 2020 to 2027. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at 5.9% and 7.6% respectively over the 2020-2027 period. Within Europe, Germany is forecast to grow at approximately 6.9% CAGR.We bring years of research experience to this 19th edition of our report. The 182-page report presents concise insights into how the pandemic has impacted production and the buy side for 2020 and 2021. A short-term phased recovery by key geography is also addressed.

Competitors identified in this market include, among others,
  • Avaya, Inc.
  • Bharat Sanchar Nigam Ltd.
  • Cisco Systems, Inc.
  • IBM Corporation
  • Intel Corporation
  • Mitel Networks Corporation