North America Chatbot Market, By Component (Software and Services), By Deployment Model (Cloud and On-premise), By Enterprise Size (Large Enterprise and SME), By End-user (BFSI, E-commerce, Media & Entertainment, Healthcare, and Others), By Country, Competition, Forecast & Opportunities, 2024
North America chatbot market is projected to grow at a CAGR of over 34% during the forecast period, on account of growing technological development in areas such as artificial intelligence and natural language processing.Chatbot is a software making use of artificial intelligence which can initiate a conversation or chat with a user on websites, mobile applications and messaging platform through the use of natural language processing.
Moreover, increasing demand for self-service, improved customer retention and high return on investment offered by chatbot is anticipated to positively influence North America chatbot market during the forecast period.
Chatbot market can be segmented based on component, deployment model, enterprise size, end-user and country.Based on component, the market can be bifurcated into software and services.
The services segment can be further segmented into professional services and managed services. Software segment emerged out to be the leading component in North America chatbot market owing to the growing demand for chatbot coupled with the enhanced features such as artificial intelligence, natural language processing, multilingual software to support command for multiple language, cloud based deployment and multichannel support.
Chatbot is gaining traction and is expanding to various countries in North America including United States, Canada and Mexico. Owing to the early adoption of technologies such as artificial intelligence and natural language processing coupled with the huge number of company present in the county, United States leads the market and is expected to continue its dominance in North America chatbot market during the forecast period as well.
Major players operating in North America chatbot market include International Business Machines Corporation, Nuance Communications, Inc., Google LLC, Microsoft Corporation and Amazon.com Inc. Major companies are developing advanced technologies and launching new products in order to stay competitive in the market.
• To analyze and forecast North America chatbot market size.
• To classify and forecast North America chatbot market based on component, deployment model, enterprise size, end-user and country.
• To identify drivers and challenges for North America chatbot market.
• To examine competitive developments such as expansions, new product launches, mergers & acquisitions, etc., in North America chatbot market.
• To identify and analyze the profile of leading players operating in North America chatbot market.
Some of the leading players in North America chatbot market include International Business Machines Corporation, Nuance Communications, Inc., Google LLC, Microsoft Corporation, Amazon.com Inc, among others.
The analyst performed both primary as well as exhaustive secondary research for this study.Initially, the analyst sourced a list of service providers across the country.
Subsequently, the analyst conducted primary research surveys with the identified companies.While interviewing, the respondents were also enquired about their competitors.
Through this technique, the analyst could include the service providers which could not be identified due to the limitations of secondary research. The analyst examined the service offerings and presence of all major service providers across the country.
The analyst calculated North America chatbot market size by using a bottom-up approach, where data for various end-user segments was recorded and forecast for the future years. The analyst sourced these values from the industry experts and company representatives and externally validated through analyzing these data for getting an appropriate, overall market size.
Various secondary sources such as company websites, news articles, press releases, company annual reports, investor presentations and financial reports were also studied by the analyst.
Key Target Audience:
• Chabot providers
• Research organizations and consulting companies
• Government bodies such as regulating authorities and policy makers
• Organizations, forums and alliances related to financial application
The study is useful in providing answers to several critical questions that are important for industry stakeholders such as service providers and partners, end users, etc., besides allowing them in strategizing investments and capitalizing on market opportunities.
In this report, North America chatbot market has been segmented into following categories, in addition to the industry trends which have also been detailed below:
• Market, by Component:
- Professional Services
- Managed Services
• Market, by Deployment Model:
• Market, by Enterprise Size:
o Large Enterprise
• Market, by End-User:
o Media & Entertainment
• Market, by Country:
o United States
Company Profiles: Detailed analysis of the major companies present in North America chatbot market.
With the given market data, we offers customizations according to a company’s specific needs. The following customization options are available for the report:
• Detailed analysis and profiling of additional market players (up to five).
Our reports have been used by over 10K customers, including:
The Global Workplace Safety Market size is expected to reach $21.3 billion by 2026, rising at a market growth of 10.6% CAGR during the forecast period. Workers’ safety has gained considerable attention due to the increasing safety concerns as a result of high number of causalities at the workplace. By adopting safety systems, it becomes possible...
This IDC Perspective takes a look at WekaIO and its WekaFS parallel file system platform, discussing both its technical differentiators and its go-to-market strategy. The unstructured storage market is undergoing significant change right now. In addition to maintaining more traditional general-purpose file sharing and scale-out file system...
This IDC Perspective covers the definition of the feature store, its value to businesses, and associated challenges. While early in the life cycle, this capability will support the growth and adoption of ML technology and enable companies to realize strategic business benefits. This document provides an overview of some of the leading feature...
This IDC Market Perspective provides a focus on value in network analytics. When examining network analytics solutions, it is easy to be drawn to leading-edge capabilities (e.g., packet telemetry, synthetic transactions, cloud visibility, user experience measurements, and machine learning). Of course, these advanced capabilities are often...
Global Telecom Order Management Market By Component (Solution v/s Service), By Deployment Mode (On-Premise v/s Cloud), By Organization Size (Large Enterprises v/s SMEs), By Product Type (Customer Order Management, Service Order Management and Service Inventory Management), By Network Type (Wireline v/s Wireless), By Company, By Region,...
This IDC Market Note provides IDC's perspective on Nokia's Digital Operations Center solution for addressing the service provisioning, activation, and assurance functions relative to digital services enablement."One of the greatest challenges communications SPs face is how to provision, activate, and assure digital services in a 5G/MEC environment...
Global Enterprise Storage Outlook to 2024 Summary Global Enterprise Storage Outlook to 2024 analyses the current trends, drivers and challenges impacting the enterprise storage market.The report also presents GlobalData’ view of the revenue opportunities in the servers market through to 2024, highlighting...
As the urbanization Mega Trend gains momentum, water infrastructure and resources are experiencing extreme stress across the globe.An expanded population density within cities has driven the need to develop policies and regulatory frameworks aimed at curbing water loss and improving water conservation.
The monetary loss caused by...
This IDC Market Share summarizes dynamics in the European Big Data and Analytics software market for 2019. This It lists the largest vendors and highlights the trends and significant developments in the market in the year."The BDA market was very healthy in 2019, fueled by digital transformation initiatives, moves to cloud computing, and interest...
Banking Predictions for 2021 - Thematic Research
This report identifies the 21 themes that will impact the banking industry in 2021. For each theme, we offer a series of predictions, identify winners and losers, and suggest further reading.
Companies that invest in the right themes...
Internet Of Things
You can change your Cookie Settings at any time but parts of our site will not function correctly without them.