This IDC study explores how hospitality, dining, and travel organizations are responding to the drivers of business and offers guidance on actions to consider."The hospitality and travel industries have been thrust into a period of cataclysmic change that digital transformation has always had the power to steel against," states Dorothy Creamer, senior research analyst, Hospitality and Travel Digital Transformation Strategies at IDC. "Innovation road maps have not changed drastically -- still being driven by data and digital -- but the time to maturity and incubation periods has shortened as COVID-19 accelerated proof-of-concept periods to deliver immediately. Tenuous profit margins mean that the pressure for technology investments to deliver returns is even greater, and the gap between digital leaders and innovation laggards will become even wider."
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Key Themes in Travel and Tourism for 2021 - Thematic Research Summary The future of tourism has fundamentally changed.As COVID-19 continues to wreak havoc in the tourism sector, the consequences will - and already have - fundamentally changed how consumers travel and companies operate. Long-standing...
The global chilled beam system market size is estimated at USD 203 million in 2020. It is projected to reach USD 298 million by 2025; it is expected to grow at a CAGR of 7.9% from 2020 to 2025. Increasing need for energy savings coupled with various benefits offered by chilled beam systems such as thermal comfort, floor to floor savings, and...
Key Trends in Business Travel Summary Business travel is an extremely important part of the travel space today, as even though business travel comprises only a small percentage of total trips compared to leisure and VFR, business travelers have a higher spending power and travel more often, making...
This IDC study provides a road map for hospitality and travel companies seeking to leverage digital transformation strategies to drive omni-experience (Omni-X) engagement for guests and travelers. Omni-X engagement sits at the nexus of digital innovation and data -- with customer analytics being essential to creating successful cross-channel...
This IDC Perspective examines the trends and business drivers associated with connected hotel guest rooms. The in-room experience is being redefined by enabling mobile and digital touch points and putting control back into the hands of customers through connected, smart experiences. Hoteliers struggling with limited IT budgets must address...
This IDC PlanScape provides a road map for hospitality and travel companies to leverage digital transformation strategies to drive seamless, augmented experiences in the appropriate and desired settings, where physical contact with a human is removed."Contactless service is an extension of frictionless journeys, offering holistic, digitally...
229 pages •
By Global Industry Analysts
• Sep 2020
With Nobody Flying & With Airlines Cutting Down Over 90% of Flight Capacity, Travel Technologies Stares at a Massive -35.1% Slump in Revenues The global market for Travel Technologies is expected to slump by a heavy -35.1% in the year 2020 and thereafter stage a slow and uncertain recovery to reach US$13.6 billion by the year 2027,...
Key Trends in Luxury Travel, 2020 Update - Key Market Trends, Opportunities, and Challenges in the Luxury Market Summary This report provides analysis of traveller types and key market trends which are contributing to a key segment within tourism currently - luxury travel.Major and upcoming destinations...
186 pages •
By Global Industry Analysts
• Sep 2020
Global Luxury Hotels Market to Reach $209.3 Billion by 2027 Amid the COVID-19 crisis, the global market for Luxury Hotels estimated at US$174.9 Billion in the year 2020, is projected to reach a revised size of US$209.3 Billion by 2027, growing at a CAGR of 2.6% over the analysis period 2020-2027. Business Hotels, one of the segments...
58 pages •
By Euromonitor International
• Dec 2020
Consumer engagement, retention, loyalty and trust begins pre-trip, builds in-trip and ends post-trip, to start again in a constant cycle. Without adopting digital innovation and a digital-first mindset, travel brands will be destined to fail in their engagement and relationship with consumers. Taking a holistic view of the traveller journey...
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