Operator business services: UK forecast 2020–2025

Operator business services: UK forecast 2020–2025

  • April 2021 •
  • 19 pages •
  • Report ID: 5842876 •
  • Format: PDF
"Achieving revenue growth from ICT services will be crucial to operators’ ability to sustain their overall business revenue."

This report provides an outlook on the telecoms and ICT services market in the UK for businesses of all sizes. It contains forecasts for fixed and mobile voice and data network services, as well as ICT services such as security, co-location and hosting, unified communications and cloud services.

This report provides:

  • forecasts for operator services to businesses of all sizes including fixed and mobile voice and data services, IoT connectivity services and ICT services such as security, co-location and hosting, unified communications and cloud services
  • quantification of revenue, the number of connections or users and ARPU for each service and each business segment (micro, small, medium and large)
  • an estimate of the total market for ICT services addressable by operators and the likely share achievable by them for seven service categories
  • demographic data on the number of employees, businesses and sites within each segment (note that we include entities in the government and public sectors).
Coverage

Geographical coverage
Countries modelled

  • UK
Business sizes

  • Micro (0–9 employees)
  • Small (10–49 employees)
  • Medium (50–249 employees)
  • Large (250+ employees)

Services

Mobile

  • Voice
  • Messaging
  • Handset data
  • Mobile broadband
  • IoT connectivity 
Fixed

  • Narrowband voice
  • VoBB
  • ADSL/SDSL, vDSL, FTTP/B, cable, FWA, other fixed broadband
  • Dedicated connections: below 100Mbit/s, 100Mbit/s and up to 1Gbit/s, and at least 1Gbit/s
  • Pay TV
ICT

  • Unified communications (UC) and hosted voice
  • Security
  • Co-location and hosting
  • Software-as-a-service (SaaS)
  • Infrastructure-as-a-service and platform-as-a-service (IaaS/PaaS)
  • Enterprise mobility
  • Desktop management