Transforming Services to Meet the Needs of the Future Enterprise

Transforming Services to Meet the Needs of the Future Enterprise

  • February 2020 •
  • 6 pages •
  • Report ID: 5863848 •
  • Format: PDF
This IDC Market Perspective is the first in a series addressing the fundamental changes occurring in the way IT services businesses operate. These changes are driven by clients seeking service providers that can help them rapidly capitalize on technology to gain competitive advantage. "To respond rapidly to clients' needs and deliver innovative solutions, services providers must fundamentally change their structures and processes. Enabling agility and innovation must be at the heart of the modern services business," said Tom Seal, senior program director, European Services.