Worldwide Customer Relationship Management Applications Software Forecast, 2020-2024

Worldwide Customer Relationship Management Applications Software Forecast, 2020-2024

  • June 2020 •
  • 8 pages •
  • Report ID: 5916301 •
  • Format: PDF
This IDC study forecasts the worldwide software revenue for the customer relationship management applications software market for the 2020-2024 period."A differentiated customer experience is more critical now than ever before, more important than price or even the product itself. Providing a differentiated experience in an increasingly digital world is based upon the technology, primarily software, employed by the brand," said Alan Webber, vice president for Customer Experience Management Strategies at IDC. "Even with the unexpected downturn in software in 2020, we expect a continued growth in the adoption of customer relationship management applications as more brands digitally transform to adopt to this new environment and strive to provide a unique experience for their customers."
Loading...

We are very sorry, but an error occurred.
Please contact support@reportbuyer.com if the problem remains.