U.S. SMB Telecom Voice and Data Market Shares, 2019: Cable's Growth Trend Continues

U.S. SMB Telecom Voice and Data Market Shares, 2019: Cable's Growth Trend Continues

  • June 2020 •
  • 7 pages •
  • Report ID: 5917819 •
  • Format: PDF
This IDC study analyzes the U.S. communication service provider's fixed-line voice and data revenue in the small and medium-sized business (SMB) market. This study provides IDC's definitions of SMB and fixed-line telecom voice and data categories, and it presents a 2019 market share analysis of the top telecom providers impacting the small and medium-sized business markets.According to Ragupathy Vellappa, associate research manager, IDC's Worldwide Telecommunications Research, "Cable MSOs continued making strong inroads in small and medium-sized businesses market, accounting for 43% of total SMB voice and data revenue in 2019, compared with 41% in 2018. With the cord-cutting trend accelerating among residential customers, the cable MSOs continue to advance in the lucrative SMB market by offering competitive business packages with enhanced digital solutions. At the same time, telcos will leverage next-generation network technologies such as fiber and 5G to try to regain some ground in the SMB market."