Worldwide Managed Cloud Services Deal Penetration for the IT Outsourcing Services Market, 2015-2019

Worldwide Managed Cloud Services Deal Penetration for the IT Outsourcing Services Market, 2015-2019

  • August 2020 •
  • 6 pages •
  • Report ID: 5953839 •
  • Format: PDF
This IDC Market Perspective discusses the worldwide managed cloud services deal penetration for the IT outsourcing (ITO) services market for 2015-2019."Opportunities to win managed cloud services deals are much more challenging as there are more types of players pursuing these deals, spanning established managed SPs, emerging managed SPs, and even hyperscalers," says David Tapper, VP, Outsourcing and Managed Cloud Services at IDC. "Ensuring success as a managed SP will require that managed SPs pursue hybrid solutions with public cloud providers, implement 'intelligent' multicloud management capabilities, make analytics and automation core to provisioning services, create a road map of how responsibilities and roles with cloud SP partners (such as IaaS, PaaS, and SaaS providers) will change, and develop new business models such as franchises that leverage cloud platforms and capabilities to pursue new markets."