Worldwide Managed Cloud Services Deal Penetration for the IT Outsourcing Services Market, 2017-2021

Worldwide Managed Cloud Services Deal Penetration for the IT Outsourcing Services Market, 2017-2021

  • July 2022 •
  • 5 pages •
  • Report ID: 5953839 •
  • Format: PDF
This IDC Market Perspective discusses the worldwide managed cloud services deal penetration for the IT outsourcing (ITO) services market for the 2017-2021 period."Shifts in enterprise sourcing strategies for managed cloud services deals is placing increasing pressure on managed service providers to make strategic changes to their business models," says David Tapper, VP, Outsourcing and Managed Cloud Services at IDC. "Ensuring success will require that managed SPs brand as managing complexity, position as a 'general contractor,' create holistic governance structure, extend the value of centers of excellence (COEs), expand partnership investments, create an integrated services supply chain, and make automation a fundamental pillar."