Worldwide UCaaS Service Provider Forecast, 2020-2024

Worldwide UCaaS Service Provider Forecast, 2020-2024

  • August 2020 •
  • 8 pages •
  • Report ID: 5962145 •
  • Format: PDF
This IDC study examines the worldwide and U.S. unified communications as a service (UCaaS) service provider market for 2019-2024, with market growth forecasts by the United States versus the rest of the world. A five-year growth forecast for this market is shown for 2020-2024. "UCaaS service providers, including OTT providers, have a good opportunity ahead of them around the world," said Denise Lund, research director, Worldwide Telecom and Unified Communications at IDC. "The opportunity poses a real challenge to service providers that have not yet determined how to differentiate and add value, as they will risk losing to competition or suffering much lower prices per seat than others."