IDC PlanScape: Data Strategy and Road Map for New Customer Centricity in Asia/Pacific Financial Services Industry

November 2020 •
12 pages •
Report ID: 5987659 •
Format: PDF

Summary
Table of contents

"As becoming a data-driven enterprise becomes the goal of all financial institutions, the data management role has significantly increased. With new emerging technologies, such as big data, artificial intelligence (AI), and Internet of Things (IoT), financial institutions must redefine their data strategy and road map, including new customer centricity requirements. The most important thing is that a comprehensive and integrated data perspective across the organization is required. IDC Financial Insights' methodology stresses on the proactiveness of the chief data officer (CDO) to grab the drivers and usage of industry-level frameworks in creating a specific data strategy and road map," says Handojo Triyanto, senior research manager, IDC Asia/Pacific Financial Insights.

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