The Customer View: ManageEngine

The Customer View: ManageEngine

  • January 2021 •
  • 6 pages •
  • Report ID: 6004005 •
  • Format: PDF
This IDC Market Perspective provides a focus on value in network analytics. When examining network analytics solutions, it is easy to be drawn to leading-edge capabilities (e.g., packet telemetry, synthetic transactions, cloud visibility, user experience measurements, and machine learning). Of course, these advanced capabilities are often accompanied by higher-than-expected costs and complexity. Not all enterprises -- or even service providers -- can afford such luxuries. Nor can they always staff the expertise required to make full use of such advanced functions. Here, we're seeing more value-based solutions for those organizations looking to operate on a tight budget, leverage an already pressured staff, and serve the most basic but vital network management functions."Every organization -- no matter size, vertical industry, operating location, business model, customer target, or product/service focus -- is undergoing digital transformation. As a result, IT systems and staff across all these organizations face the same challenges. Be fast. Be flexible. Be fail-safe. Be future proof. As a core and critical business resource, every network must meet these same challenges," says Mark Leary, research director, IDC's Network Analytics. "Here, it is vital for midsize enterprises and SMBs to ensure their network and network management approach allows them to match up against much larger competitors -- with larger budgets and larger staffs. Here, focused requirements, targeted spending, and supportive suppliers add weight to their smaller scale, but equally vital systems, services, and staffs."