Managed Cloud Services: The Value of Multicloud Management

Managed Cloud Services: The Value of Multicloud Management

  • February 2021 •
  • 13 pages •
  • Report ID: 6025141 •
  • Format: PDF
This IDC Market Perspective provides insight into buyer expectations of the value in using multicloud management capabilities as part of managed cloud services as well as a framework of required investments that managed SPs need to make that will help enterprises achieve their goals of creating an agile set of business operations, accelerate their shift to cloud, and align consumption of cloud with persona-based, user-centric needs."The value of multicloud management with managed cloud services requires focusing on critical business and IT performance factors involving optimizing the quality of service, changing the financial operating model of an enterprise, enabling the platform to support 'plug-and-play' for any cloud service and cloud service provider, and helping streamline operations by standardizing IT, tools, technologies, and processes," says David Tapper, program VP, Outsourcing and Managed Cloud Services at IDC. "Achieving this for customers will require managed SPs to implement a business operations center, incorporate a center of excellence/lab, create a 'unified' and intelligent multicloud management platform, enable shifts in organizational structures and processes, and provision a robust governance model."