Major companies in the passenger air transport market include American Airlines; Delta Airlines; UnitedContinental; Deutsche Lufthansa and Air France KLM.
The global passenger air transport market is expected to grow from $460.07 billion in 2020 to $524.82 billion in 2021 at a compound annual growth rate (CAGR) of 14.1%. The growth is mainly due to the companies rearranging their operations and recovering from the COVID-19 impact, which had earlier led to restrictive containment measures involving social distancing, remote working, and the closure of commercial activities that resulted in operational challenges. The market is expected to reach $657.15 billion in 2025 at a CAGR of 6%.
The passenger air transport services market consists of sales of passenger air transportation services and related goods by entities (organizations, sole traders and partnerships) that use aircraft, such as airplanes and helicopters to provide air transportation services for passengers. It includes services offered by both scheduled and nonscheduled air carriers. The passenger air transport market is segmented into domestic air passengers and international air passengers.
Asia Pacific was the largest region in the global passenger air transport market, accounting for 31% of the market in 2020. North America was the second largest region accounting for 30% of the global passenger air transport market. Africa was the smallest region in the global passenger air transport market.
The use of analytics is rapidly growing in the aviation industry to capture critical insights from customers and operations data. It allows airlines to offer personalized services to its customers by using data analytics tools at every customer touch point. The growing use of analytics in the aviation industry is mainly a result of increasing competition between airlines. As a result, commercial airline is looking to enhance customer satisfaction levels by analysing parameters such as ticket sales and passenger profile and purchase history. For instance, Chicago-based United Airlines analyses 150 variables in a customer profile to offer a more personalized offer. Major companies using analytics in the aviation industry are Southwest Airlines, Delta Airlines, United Airlines.
The increase in global tourism is expected to fuel the growth of the passenger air transport market in the forecast period. Global tourism is probably the largest movement of goods, services and people and it is a major force for economic growth and socio-political transition. According to the United Nations World Tourism Organization (UNWTO) global investment on tourism reached US$1.7 billion, an increase of 4%, outpacing the national economy in 2018 and is expected to cross US$ 23 million by 2023. Therefore, the increase in global tourism drives the growth of the passenger air transport market.
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